ORM Head of Controls

The Operational Risk Management (ORM) Control Lead is a key member of the ORM Chief Administrative Officer’s leadership team.

The ORM Control Lead is accountable for monitoring and reporting on the effectiveness of ORM's controls framework execution. The role will be accountable for various governance processes in compliance with the Risk and Control Committee requirements and will interact extensively with the ORM CAO, the Global Head of ORM, senior ORM and IRM management, Group Global Control Officer organization, Independent Compliance Risk Management, Internal Audit and participate in updates to Senior Management.

The role requires the individual to have a strong controls background as well as committee/governance experience. Strong leader with proven experience driving complex horizontal programs across a matrix environment. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication is typically required. Provides advanced judgment and conducts in-depth quantitative or qualitative analysis to solve problems and develop new, innovative solutions. Required to think beyond existing solutions, assumptions or current knowledge of business areas.

Responsibilities:

• Translation of ORM processes, understanding of associated risks and corresponding controls and translating these into MCA with ability to pivot and adjust as the organization and mandate evolves (e.g. integration of Human Capital risk coverage for ORM/Compliance; outsourcing of specialized capabilities such as CCAR, etc.)

• Ability to understand activities, risks and controls unique/intrinsic to an oversight function to be best placed to manage MCA for ORM

• Ability to influence outcomes, drive consensus and engage effectively across ORM Exco and their directs

• Engage effectively with IRM organization to drive alignment and consistency between IRM and ORM’s MCA

• Active leadership in maintaining the updated MCA, overall issue management and oversight, implementation of IRM control initiatives

• Coordinate governance over the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy and Control Inventory.

• Consistent process for management of regulatory findings, internal and external issues and key risks

• Assist in the management and reporting on the identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements

• Control designated staff are actively involved in designing, implementing and enhancing controls for all key processes

• Controls are developed as a risk mitigation strategy to address significant risks

• Partnership in the management of compliance, conduct, reputation, strategic, and operational risks inherent to the planning, execution, and reporting of control effectiveness

• Consistent processes are followed in response to regulatory findings

• Review Operational and Compliance Risk in accordance with established Policy requirements.

• Determine approaches to ensure adequate governance and training are in place to support management of Risk profiles.

• Assist in the implementation of standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.

Qualifications:

• 15+ years of experience

• Proven track record in risk and control oversight (including significant experience in identifying risks, control issues, implementing corrective actions and best practices).

• Proven ability to manage an MCA.

• Track record leading Control related projects and programs.

• Proven ability to drive successful outcomes while leading horizontally across a matrix.

• Understanding of Risk, controls, issues and RCSA tool as a concept, as well as understanding of how a Risk oversight department (preferably Operational Risk) functions is key

• Exceptional interpersonal skills necessary to drive outcomes through collaboration and influence

• Outstanding communication and presentation skills required.

• Demonstrates sound business judgment.

Education:

• Bachelor’s/University degree, Master’s degree preferred

Job Family Group:

Risk Management

Job Family:

Business Risk & Control

Time Type:

Full time

Primary Location:

Wilmington Delaware United States

Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

May 23, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

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