Life’s not about a job, it’s about purpose.

Do you love serving families? Are you passionate about the arrangement conference? Is work life balance important to you?

We currently have a full time opening on our Advance Planning Funeral Director Team. This elite team focuses on community engagement and advance-planning services that make a real difference in the lives of the families we assist. Our directors serve families across multiple communities centered around various locations.

Our Advance Planning Funeral Directors Enjoy:

• Competitive compensation package with incentives

• More flexible schedules (no nights, no holidays, no removals)

• Stability - Service Corporation International (SCI*) includes the Dignity Memorial® brand and is the nation’s largest provider of funeral, cremation and cemetery services. Learn more at sci-corp.com.

• Best-in-class technology platforms and unparalleled resources

• Full Benefits* - including medical, dental and vision insurance and tuition assistance, scholarships, PLUS a 401K program with a generous company match!

• Ongoing Training and leadership development

• Fair advancement opportunities

• Certified Great Place to Work since 2017!

We put people first and value integrity and attention to detail in our work. We’ll change everything you ever thought about working in the funeral services industry. This isn’t your typical job—and we’re not your typical company!

Requirements & Qualifications

• Must have the appropriate state funeral licensure or the ability to reciprocate license from another state

• High level of integrity, dedication, and desire to succeed

• Proficient with computers and technology with knowledge of MS Office Tools

• Desire to help others and earn a competitive income

• Ability to work well as part of a team and independently

• Creative, outgoing, and energetic

• Solid work history

• May require insurance license

This position may require the associate to obtain and maintain an insurance license in any state in which he/she conducts sales. To obtain the insurance license, the candidate must meet the requirements of a background check process which includes, but is not limited to, a criminal history and credit check.

What you will be doing

Lead Generation

• Holds self-accountable for prospecting a minimum of 1-2 hours each day

• Obtains referrals from families served by the location

• Networks and builds community and civic relationships

• Explains and presents presentations to families served and referred families

• Maintains and tracks activity levels to ensure productivity

Build Relationships with Families

• Responds to client inquiries in a timely, respectful, sensitive and professional manner

• Connects with families through listening, honest communication and genuine concern

• Develops an understanding of each family’s unique needs and offers solutions that provide value to them

• Stays in touch with families to ensure satisfaction

• Prepares for all appointments and performs all procedures with professionalism and attention to detail

• Follows through on all customer problems and requests

• Builds trust-based relationships to earn the right to ask for referrals

• Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning

Teamwork

• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future

• Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service

• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales

• Shares family concerns with rest of the SCI team

Who we are. What we do.

We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.

We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.

Job Profile ID: S00070

Time Type: Full time

Location Name: Nelsen Funeral Home & Crematory