JOB REQUIREMENTS: Discover. Achieve. Succeed. #BeHere Location: US:WI:WEST BEND at our CP-WEST BEND HEALTH CENTER facility. This job is ON - SITE. FTE: 0.750000 Shift: Shift 1 Must be available to cover Monday-Thursday from 7a-7p and Friday from 7a-5p. Travel and coverage is required at the North Hills, Jackson, OSSC, West Bend and JCC Rehab Locations. Job Summary: The Patient Access Service Representative (PASR) delivers an exceptional patient experience for \"front of house\"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone. The PASR FLOAT is required to float to various clinic sites to support operational business needs. EXPERIENCE DESCRIPTION: Previous experience in a healthcare setting preferred but not necessary. One year of experience as a receptionist/assistant or work in a customer service field. EDUCATION DESCRIPTOIN: High School diploma or equivalent is preferred. SPECIAL SKILLS DESCRIPTION: Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred. Perks & Benefits at Froedtert Health Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: Paid time off Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities Academic Partnership with the Medical College of Wisconsin Referral bonuses Retirement plan - 403b Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin\'s only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which... For full info follow application link. We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. As a federal contractor/subcontractor, we take affirmative action in employment based on race, sex, disability and status as a protected veteran. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/2F9A1DDC683B48E3