JOB REQUIREMENTS: We Are Hiring:Patient Experience Officer - ProHealth Care Begin your story with ProHealth Care. Herewe offer a culture that\'s warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it\'s the way you should be treated.Enjoy ourfeaturing our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Culture is built every day, and we want you to be a part of this. If you\'re like us and are passionate about providing exceptional patient care, we\'d like to meet you! Schedule Details:This is an exempt position working standard business hours. What You Will Do: As the Patient Experience Officer you will act as the primary champion of ProHealth Care\'s commitment to deliver an outstanding patient experience and help ensure that the organization remains true to its brand promise: \"The way you should be treated.\" You will be accountable for the development and accomplishment of strategic and operational goals and outcomes related to an exceptional customer experience. Responsibilities Include: Develop and implement enterprise-wide strategies to ensure that an excellent patient experience remains a central strength of the organization. Works with leaders throughout the organization to establish goals for improving the patient experience and plans to achieve those goals. Serves as a trusted subject matter expert and change agent for cultural transformation. Works with leaders and providers to foster a culture that supports an excellent patient experience, recognizing that today\'s health care consumers have many options for care. Encourages an expansive view of the patient and customer experience that incorporates clinical care, nonclinical services, the physical environment and online services. Works with both clinical and non-clinical leaders and their teams to ensure that ProHealth Care is addressing the unique needs of each patient. Acts as a champion of the ProHealth Experience service standards. Updates the standards as appropriate. Observes and analyzes ProHealth operations to identify ways to improve the patient experience and eliminate obstacles to an outstanding experience. What you will need: Bachelor\'s degree. At least 5 years of relevant experience. A background in patient experience work is preferred. Knowledge of patient and family centered care... For full info follow application link. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/C7BBAB66A17F4074