Employment Type:

Full time

Shift:

Day Shift

Description:

Position Purpose : The Practice Manager will oversee and monitor the operations of the assigned practices. Responsibilities include management oversight of office productivity, expenses, patient satisfaction as well as other operational functions. The Practice Manager drives continuous process improvement in the practices to promote efficiency and patient experience.

You Will Be Responsible For :

• Establishes work procedures and standards to improve efficiency and effectiveness in the office.

• Manages office operations to maximize patient access, patient satisfaction and timely collection of co-payments. Ensures consistency in process among practices.

• Utilizes the N’Thrive tool to manage and monitor schedule density, collection of co-payments and other key operational metrics.

• Responsible for managing the budgeted expenses for assigned practices.

• Manages human resources activities: hiring, on-boarding, coaching and performance management for assigned practices.

• Ensures proper orientation and ongoing training of new and existing staff members.

• Researches and resolves patient and provider complaints in a timely manner.

• Leads the implementation of process improvement initiatives in assigned practices.

Minimum Requirements :

• Bachelor's degree required. Five (5+) years of medical practice management experience.

• Strong oral, written and interpersonal communication skills required. Demonstrated ability in leadership and managing a team.

• Ability to effectively prioritize and execute tasks in a fast-paced environment. Excellent organization and communication skills required.

• Results oriented with a high level of attention to detail.

• Ability to improve quality and productivity by identifying improvement opportunities in the practice.

Position Highlights and Benefits:

• Great benefits from Day 1

• Competitive pay

• Mission-Driven Team Environment

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran