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ServiceNow, Inc. Digital Product Manager, Servicenow.com Key Pages in Waltham, Massachusetts

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

What you get to do in this role:

  • Lead from the front. Bring the development team with you, with prototyping and hands-on development

  • Deliver new functionality to production on a 4-weekly basis

  • Collaborate with UX/UI designers to ensure exceptional user experience constantly considering the UI and UX aspects

  • Be a key part of the “definition of done”, by evaluating work and ensuring quality

  • Problem solving complex technical challenges

To be successful in this role you have:

  • 5+ years of product development experience, preferably in ServiceNow.

  • Several years’ experience involved with large design efforts

  • Excellent proficiency in JavaScript, HTML, CSS, REST API design. AngularJS experience is highly desirable.

  • Experience working in a highly agile (Kanban, Scrum, XP) environment.

  • Excellent creativity and outside the box problem solving skills

  • Demonstrated ability to work in a fast paced and changing environment with short deadlines

  • Experience and comfort in building and influencing relationships across disparate teams and groups

  • Willingness to travel up to 20%

JV20

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

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