The Technology Engineering and Operations department is seeking a talented and self-motivated Cloud Operations Engineer with a proven track record in deploying, engineering, and operations hybrid-cloud solutions for enterprise environments. The ideal candidate will have successfully implemented solutions based on fit-for-use, i.e. business continuity; service level agreements; availability; capacity; security; as well as, configured cloud infrastructure for new services. Candidates will enjoy working as both an individual contributor and in a collaborative, team environment.

This is a remote position with the flexible working hours of 8am- 5pm.

What you'll be responsible for:

• Provides operational system administration support for enterprise applications in a high availability, 24x7x365 environment.

• Performs IT functions such as analysis, evaluation, testing, debugging and implementation of applications programs in support of one or more functional areas.

• Performs troubleshooting, resolution and problem analysis.

• Monitor alerting systems and servers.

• Review issues logs and network capacity reports to identify trends and solutions that should be implemented enterprise-wide.

• Maintains in-depth documentation of activities and system configuration.

• Develops custom reports to meet the business needs.

• Drive continual service improvement.

• Prepares systems assessments or certifications.

• Executes test processes and scenarios, track results, and make recommendations of system fixes.

• Assist with network disaster recovery initiatives. Implement solutions to streamline disaster recovery.

• May perform other job duties as assigned.

What you'll need to have:

• Must have a minimum of 4 years of experience in information technology.

• Must have a minimum of 1-2 years of experience working with a cloud platform preferably: Microsoft Azure or Google Cloud Platform.

• Must be able to travel up to 10% to attend a conference or a training/meeting at various JHA locations.

What would be nice for you to have:

• Bachelor's degree.

• Experience in systems administration, architecture, or engineering.

• Experience with Microsoft Azure, Amazon Web Services and/or Google Cloud Platform.

• Experience engineering enterprise scale solutions.

• Experience migrating workloads between clouds.

• Experience with scripting and/or automation (i.e. PowerShell, Bash, Python, Dome9, Terraform, etc.).

• Experience with networking concepts (i.e. subnetting, protocols, WAN connectivity, virtual networks).

• Experience with cloud security & governance (i.e. ACLs / Firewalls / Policy).

• Experience using source code repositories like GitHub.

• Experience with Linux in an enterprise setting (i.e. RHEL, CentOS, Fedora).

• Experience with industry frameworks and methodologies: ITIL/Agile/Scrum/DevOps/SRE.

• Experience with the Financial Services Industry and regulated environments.

• Experience diagramming solutions and documenting processes and standards.