Position Title:

Network Operations Center Engineer

Campus:

Orono

Department:

IT Infrastructure - SITINF

Bargaining Unit:

UMPSA

Salary Band/Wage Band:

04

Work Schedule:

Monday - Friday, 7 am-4 pm or 8 am-5 pm

Location:

Orono ME

Statement of the Job:

Network Operations Center Engineer

Full-time, Regular, Exempt Position

The University of Maine System is accepting applications for a Network Operations Center (NOC) Engineer. In coordination with the Network Operations Center Coordinator, support the daily activities of the Network Operations Center staff, including training, coaching, organizing, planning and staffing. This position also researches and conducts assigned projects involving design, installation, maintenance, configuration, and troubleshooting of data networks and related hardware and software, chiefly for K-12 schools and libraries. A person in this position coordinates with all groups within ITS; University System: all administrative and academic offices of the University relative to all Networkmaine and ITS services; non-University: Maine Department of Education, K-12, community/public libraries (MSLN), numerous research institutions and other non-profits.

The work location is the Orono campus of the University of Maine.

The normal hiring range for this position is low $60's, depending on skills and experience plus a 10% employer contribution to the UMS retirement plan. Additional benefits (https://maine.hiretouch.com/uploads/518/file/2022_Benefits-UMPSA-ACSUM-Police.pdf) include medical, dental, vision, and tuition waiver programs for employees and dependents. The UMS is a recipient of the Wellness Councils of America’s Well Workplace Award and offers a wellness program.

Networkmaine offers a close-knit work environment, with a friendly and highly skilled team that always has each other’s backs. Supporting a state-wide network means you are always getting to face fresh challenges, and each win helps Maine people everywhere continue to work, teach, and learn. If you like the sound of that come join our team!

Review of applications begins immediately. For full consideration, materials must be submitted by July 19, 2024.

Click here (https://maine.hiretouch.com/uploads/518/file/Network_Operations_Center_Engineer_00023662.docx) to review the complete job description.

About the University:

Established in 1968, the University of Maine System (UMS) unites seven distinctive public universities and the University of Maine School of Law, comprising 10 campuses and numerous centers, in the common purpose of providing quality higher education while delivering on its traditional tripartite mission of teaching, research, and public service.

A comprehensive public institution of higher education, UMS serves more than 30,000 students annually and is supported by the efforts of more than 2,000 full-time and part-time faculty, more than 3,000 regular full-time and part-time staff, and a complement of part-time temporary (adjunct) faculty.

Reaching more than 500,000 people annually through educational and cultural offerings, the University of Maine System also benefits from more than two-thirds of its alumni population residing within the state; more than 123,000 individuals.

The System consists of seven universities: The University of Maine (UMaine), including its regional campus the University of Maine at Machias (UMM); the University of Maine at Augusta (UMA); the University of Maine at Farmington (UMF); the University of Maine at Fort Kent (UMFK), the University of Maine at Presque Isle (UMPI); and the University of Southern Maine (USM). The System also includes the University of Maine School of Law and the University of Maine Graduate and Professional Center.

The University of Maine, founded in Orono in 1865, is the state's land grant and sea grant university. As the state’s only public research university, UMaine has a statewide mission of teaching, research and economic development, and community service. UMaine is among the most comprehensive higher education institutions in the Northeast, with nearly 100 majors and academic programs. It attracts students from Maine and 49 other states, and more than 60 countries. It currently enrolls more than 11,400 undergraduate and graduate students who can directly participate in research, working with world-class scholars. UMaine offers more than 100 degree programs through which students can earn graduate certificates, master's, doctoral or professional science master's degrees. The university promotes environmental stewardship, with substantial efforts campus wide aimed at conserving energy, recycling and adhering to green building standards in new construction.

Qualifications:

Required:

• Knowledge of and experience with the operation of wide area networks and associated transports/protocols, such as DWDM, Carrier Ethernet, TCP/IP, DHCP, DNS.

• Knowledge of and experience with firewalls and their configuration, including NAT/PAT.

• Familiarity with industry-standard network security practices.

• Strong analytical and problem-solving abilities.

• A good working knowledge of operating systems, data network protocols and standards, and internet-related applications/utilities.

• Ability to work independently.

• Excellent interpersonal skills.

• A professional and courteous phone presence.

• Excellent verbal and written communication skills.

• Solid organizational and time management skills.

• Ability to work independently.

  Preferred:

  Ability to program in a high-level language.

  Other Information:

  Materials must be submitted via "Apply For Position" below. You will need to create an applicant profile and complete an application which includes contact information for three references and upload:

  1) a cover letter which describes your experience, interests, and suitability for the position 2) a resume/curriculum vitae

  Incomplete application materials cannot be considered. Materials received after the initial review date will be reviewed at the discretion of the University.

  The successful applicant is subject to appropriate background screening.

  In complying with the letter and spirit of applicable laws and pursuing its own goals of diversity, the University of Maine System does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability physical or mental, genetic information or veterans or military status in employment, education, and all other programs and activities. The University provides reasonable accommodations to qualified individuals with disabilities upon request. The following person has been designated to handle inquiries regarding non-discrimination policies: Director of Equal Opportunity, 5713 Chadbourne Hall, Room 412, University of Maine, Orono, ME 04469-5713, 207-581-1226. TTY 711 (Maine Relay System).

  Length:

  Fiscal Year (12 Months)

  Required Documents:

  Cover Letter, Resume/CV