Our Company

At-Heart Home Care & Hospice

Overview

AT Heart Home Care is seeking a Home Health Support Assistant to join our team. This position is a great opportunity to grow your skillset while providing essential one-on-one care to individuals in the home care setting. Join our team of dedicated Home Health Support Assistants today to begin helping people live their best life.

Our comprehensive benefits include:

• Medical, dental and vision

• Short- and long-term disability

• Life insurance

• Tuition reimbursement and discounts

• Paid time off

• 401(k) retirement savings plan

• Flexible Spending Account (FSA)

• Employee Assistance Program (EAP)

• Employee discounts

Responsibilities

The Home Health Support Assistant, under the direction of the Branch Manager and/or Administrator, assists with the clerical and administrative support components of the home health and private duty operations and patient care processes, which includes responding to incoming calls, managing paper flow, maintenance of patients’ records, processing requests for release of patients’ records, procuring and stocking/dispensing medical and office supplies and equipment, maintenance of lab requests for billing purposes, duplicating and distributing interoffice forms, managing distribution of interoffice correspondence, registering patients into and maintaining the tele-monitor program (if applicable), and performing other duties as directed by the Branch Manager and/or Administrator.

Qualifications

Education and Experience Requirements:

• High school diploma or equivalent• One year of clerical/office responsibilities• Working knowledge of Microsoft Word, Excel and Outlook• Excellent customer service skills• Knowledge of medical terminology, a plus

Competency, Skills and Abilities

• Strong interpersonal skills• Excellent verbal and written communication skills• Ability to prioritize tasks and manage multiple projects• Strong analytical and problem-solving skills• Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction

About our Line of Business

At At-Heart HomeCare & Hospice, which achieved a 4.5 quality rating on CMS Home Health Compare, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice and home health services, thoughtfully tailored to the individual needs of patients and families. As part of the BrightSpring Health Services family of brands, At-Heart HomeCare & Hospice is grounded in a foundational commitment to provide exceptional patient care and champion our agency leadership and teams. We are proud to have expert clinicians and caregivers on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information about At-Heart HomeCare & Hospice, please visitwww.hearthchp.com. Follow us onFacebook (https://www.facebook.com/athearthomecare/) andTwitter (https://twitter.com/AtHeartVA) .

Additional Job Information

Home Health

ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com .

Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.

Job LocationsUS-VA-VIRGINIA BEACH

ID 2024-142704

Line of Business At-Heart HomeCare & Hospice

Position Type Full-Time