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Health First Pro Health Member Assistant - ProHealth in Viera, Florida

PRIMARY ACCOUNTABILITIES:

Quality/No Harm:

  • Must hold current American Heart Association’s Heartsaver CPR & AED program card prior to start date and maintain.
  • Must be able to assist in Medical Emergencies.
  • Must understand all codes and what to do in an emergency situation.

Customer Experience:

  • Reception and registration of members.
  • Telephone inquiries regarding Pro Health & Fitness facility.
  • Appointment setting for Pro Health services.
  • Maintaining laundry and making sure towels are stocked, locker room checks.
  • Conducting tours of the facility and answers all questions about Pro Health services.
  • Checking all members and guests into the facility assuring that they are current members or guests and up to date on membership dues.
  • Attends regular staff meetings or signs off on meeting notes.

*Stewardship: *

  • Must be able to enter information into the computer accurately. Must have basic computer skills.
  • Must be able to complete contracts in a 15-minute period.
  • Must be able to correctly enter transactions into the cash register on a daily basis.
  • Completing contracts for new members and upgrades and downgrades for our present members.
  • Correctly managing all payments.

QUALIFICATIONS REQUIRED:

  • Must have completed High School or equivalent.
  • Must hold current American Heart Association’s Heartsaver CPR & AED program card prior to start date and maintain.

*PHYSICAL DEMANDS: *

  • Must be able to stand for long periods of time.
  • Must be able to lift thirty pounds.

*MENTAL DEMANDS: *

  • Must be able to function in a high paced high stress environment.
  • Must be able to handle multiple tasking.
  • Must be able to deal with upset members with good customer service skills.

Job: *Assistant

Organization: *Holmes Regional Medical Center

Title: Pro Health Member Assistant - ProHealth

Location: Florida - Brevard County-Viera

Requisition ID: 072756

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