Description:

Job Title: GCO LP, Associate (Learning Enablement & Operations) Reporting to: Manager, Training and Development Location: Thousand Oaks CA MUST BE LOCAL* Will need to be onsite as needed hybrid schedule Job Summary The Training and Development Associate on the GCO Global Learning and Performance Learning Enablement Operations Team supports training events e.g. New Hire Training Semester Meetings Launch Training in both virtual and live settings. In this vital role you will be responsible for communicating and collaborating with business unit trainers and leaders on training events materials processes and systems. This individual must have strong written and verbal communication skills the ability to identify needs streamline processes and meet deliverables. This role will help support and understand current operations redefine processes and lead Amgen into a seamless and efficient operating model. This position is a hybrid role and will require candidate to support in-person trainings and meetings at Amgen headquarters in Thousand Oaks CA. Responsibilities of this position will include: • Support commercial training events for multiple business units (including logistical support during an event) • Management of participant rosters • Run and/or distribute reports from various systems (e.g., LMS, Tableau, Zoho) • Manage communication for training classes (e.g., welcome/travel logistics letters) • Send communications to participants and coordinate with trainer on class participant responses. • Reserve conference rooms/neighborhoods, order catering, and manage badge access requests. • Onsite support during live training events (e.g., post signage, provide office supplies, technical support) • Managing class surveys (i.e., collecting results/communicating results, archiving) • Archiving of certain training records (e.g., certifications, training rosters) • Understand and help support trainers with training tools and technologies (e.g., LMS, Learning Hub, SharePoint, Trainer’s Toolbox) • Help trainers with creating playlists in Learning Hub or updating SharePoint sites, if necessary • Manage/update new hire checklists and LMS assignment vehicles. • Collaborate with management on calendars and event planning. • Monitor specific email inboxes to answer questions, provide information and/or resolve issues. • Print and ship training materials, as needed. • Assist in providing documentation for inspections/audits. • Adhere to processes and standards and suggest improvements. • Support and drive special projects as needed. Preferred Qualifications -Bachelors degree and 2 years in Learning and Development Event Management Business Pharmaceutical/ Biotechnology Industry OR -Previous job experience in Learning and Development in the Pharmaceutical/ Biotechnology Industry -Proven ability / experience coordinating small to large training events. -Experience with managing relationships with competing demands and priorities -Strong customer service skills -Strong time management organization and prioritization skills -Strong problem-solving skills -Strong written and verbal communication skills -Exceptional attention to detail with the ability to multi-task -Ability to work well in teams and interact effectively with various levels of management. -Willingness to be flexible to meet team goals and priorities. -Strong computer and database skills with Microsoft Word PowerPoint Excel Outlook and Teams -Experience with databases and business analysis tools e.g. Tableau Power BI SharePoint Learning Management Systems a plus. -Able to lift 25 lbs.

Skills:

training development, data entry, microsoft office, customer service, training documentation, development, administrative support, clerical, new hire orientation, new hire information, communication and people skills, written and communication skills, event management, event coordination, event planning, commercial project, tableau, lms, zoho, project management, project coordination

Top Skills Details:

training development,data entry,microsoft office,customer service,training documentation,development,administrative support,clerical,new hire orientation,new hire information,communication and people skills,written and communication skills,event manageme

Additional Skills & Qualifications:

0+ Years w/ Relevant MS OR equivalent 2+ Years w/ Relevant BS OR equivalent 4+ Years w/ Relevant AS OR equivalent 6+ Years w/ HS Preferred Qualifications • Bachelor’s degree and 2 years in Learning and Development, Event Management, Business, Pharmaceutical/ Biotechnology Industry OR • Previous job experience in Learning and Development in the Pharmaceutical/ Biotechnology Industry • Proven ability / experience coordinating small to large training events. • Experience with managing relationships with competing demands and priorities • Strong customer service skills • Strong time management, organization, and prioritization skills • Strong problem-solving skills • Strong written and verbal communication skills • Exceptional attention to detail with the ability to multi-task • Ability to work well in teams and interact effectively with various levels of management. • Willingness to be flexible to meet team goals and priorities. • Strong computer and database skills with Microsoft Word, PowerPoint, Excel, Outlook, and Teams • Experience with databases and business analysis tools (e.g., Tableau, Power BI, SharePoint, Learning Management Systems) a plus. • Able to lift 25 lbs.

Experience Level:

Intermediate Level

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.