Be Part of an Extraordinary Team

BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that’s easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer’s treatment journey.

Build the Possibilities. Make an Extraordinary Impact.

Location: This position will work ONSITE 5 days/week, Monday-Friday, at our office at 1831 Chestnut Street, St. Louis, MO 63103. Candidates must reside within 50 miles or 1-hour commute each way of this location.

Hours: The available shift for this role is 10:30 AM - 7 PM CST.

The Pharmacy Services Lead is responsible for technical direction, guidance, and resources to Pharmacy Technician team, partnering with Pharmacy Technician Manager.

How you will make an impact:

Primary duties may include, but are not limited to:

• Interprets and resolves highly complex issues, serves as a resource for Pharmacy Technicians for workflow and technical related processes.

• Provides training and assists associates by answering day-to-day technical questions.

• Handles complex case research and resolution.

• Reviews, interprets, and maintains records of service level, quality, accuracy, and productivity.

• Reviews department policy and procedure manuals for accuracy and updates as needed.

• Collaborates with training department to ensure procedures and policies are accurate, complete, and up to date.

Minimum Requirements

• Requires H.S. diploma or equivalent and minimum of 5 years of Pharmacy experience; or any combination of education and experience, which would provide an equivalent background.

• Current State Pharmacy Tech. Certification or National Certification based on applicable state(s) required.

Preferred Skills, Capabilities and Experiences:

• Specialty Pharmacy Experience Preferred.

• Microsoft Office experience.

• EnterpriseRX experience.

• Genesys Cloud Communication experience

• Collaboration, Communication, Project Leadership Skills.

• BA/BS in a related field preferred.

• For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.