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Trinity Health Surgical Scheduler in Springfield, Massachusetts

Employment Type:

Part time

Shift:

Day Shift

Description:

Position Purpose : The Scheduler I Assists internal and external customers with clerical tasks within the office. Responsible for projecting a positive, professional demeanor and maintaining a high level of customer service.

What You Will Do:

  • Contributes to overall quality of nursing care through performance improvement techniques that impact patient care positively

  • Communicates effectively (written and verbal) with colleagues, patients and family members

  • Educate patients and family members so that they have a transparent understanding of the care being provided.

  • Understanding of computer-based applications (E-MAR, clinical documentation), email, and standard applications such as Microsoft Office.

  • Demonstrates problem solving, conflict resolution, and positive communication through teamwork

Minimum Requirements:

  • High school diploma or equivalent

  • Proficiency in a Windows based computer environment and skill navigating through the Epic and Epic Care. Surgical booking protocols, medical terminology and Epic experience desirable. Possess excellent verbal, written and interpersonal skills. Considerable tact required in most duties to achieve results.Must have the ability to work well with others in a very busy, close environment as well as independently with minimal supervision.

Position Highlights and Benefits

  • Great benefits from Day 1

  • Patient-centric environment

  • Career growth and advancement potential

  • Diverse and inclusive culture

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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