Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This position is responsible for coordinating department/program schedules, and may perform other related duties pertaining to staffing, surgery, equipment purchasing, and expenditure. This position is not responsible for providing direct patient care.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

• Schedules diagnostic tests, procedures, and surgeries and may provide patient with necessary preparation instructions.

• Prepares, processes, and manages patient documentation to department database.

• Acts as a liaison between the patient and billing department; enhances account receivables, resolving outstanding issues and/or patient concerns.

• Performs daily monitoring and working of the schedule queues.

• Coordinates schedules for staffing.

• Maintains schedule by revising and updating them as necessary depending on circumstances.

• Coordinates services with other departments.

• Provides statistical reports and participates in quality improvement projects by developing data collection tools, analyzing, compiling and reporting data, and providing input to the QI process.

• May assist in routine clerical functions, including ordering supplies, surgical instruments and equipment.

• Prepares training material and coordinates training of staff.

• May obtain insurance pre-authorization and other related appropriate documentation.

• Compiles and maintains accurate departmental records to include but not limited to payroll and employee information.

• May monitor staffing requirements and assures compliance with accreditation body.

• May perform other duties as assigned.

Knowledge / Skills / Abilities

• Ability to coordinate, revise, and maintain the department schedules.

• Demonstrated knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

• Demonstrated knowledge of the principles of life span growth and development and the ability to assess data regarding the patients status and provide care as described in the department's policies and procedures manual.

• Ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual.

• Ability to display active listening and verbalize empathy.

• Ability to quickly learn new procedures and process.

• Able to prioritize and multi-task in a fast-paced environment.

• Ability to develop relationships with patients, guests and coworkers.

• Demonstrated knowledge of HIPAA regulations to ensure patient information is guarded and respected.

Qualifications

Qualifications Required

• Three years of experience working in a medical office or clinic, with an emphasis in scheduling in a related area, or equivalency.

Qualifications (Preferred)

Preferred

• Certificate in Medical Terminology.

• Certification related to specific area, and/or additional years of related experience.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull, or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking

Multi-lingual Candidates Welcomed

To inquire about this posting, email: careers@hsc.utah.edu

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500.If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Sherrie Hayashi

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action (OEO/AA)

383 University Street, Level 1 OEO Suite

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted atoeo.utah.edu/

For more information: https://www.utah.edu/nondiscrimination/

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 67400
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule Variable - Weekdays Shift range 8a - 530p
Clinical/Non-Clinical Status Non-Clinical
Location Name Care Navigation
Workplace Set Up Hybrid
City South Jordan
State UT
Department COR CST 12C Rad Scheduling
Category Administrative Support
Workplace Set Up Hybrid