We are looking for a Production Support Analyst to join the Global Morgan Stanley Technology team. This role will be based in South Jordan, Salt Lake City, Utah.

· Interested in Supporting distributed Platform

· Likes to work in a fast-paced dynamic environment and you are not afraid to change things to make them better.

· Enjoys new technological challenges and solving hard problems.

· Aspires to join a global production support team focused on improving production plant and stability for the systems and building relationships with the downstream consumers of the systems.

Responsibilities:

· A Production Support analyst will primarily be responsible for managing the technology stack to ensure we are providing the expected service to our clients through proactive system alerts,

Skills Required:

· 1 to 5 years practical experience in Production support or similar role.

· Working knowledge of UNIX/LINUX operating system, Any scripting language (E.g., Shell Scripting, Python, Perl,or JavaScript) and a Relational database (E.g., Sybase, DB2, SQL, Postgres and so on)

· Experience in troubleshooting Application Issues and Managing Incidents

· Excellent and confident communicator to manage high-pressure environment

Sills Desired:

· Bachelors' Degree in Computer Science, or an engineering field

· Prior Financial Industry experience is desirable.

· Familiarity with SRE principles and practices, such as service level indicators (SLIs), service level objectives (SLOs), error budgets, incident management, postmortems, and blameless culture.

· Exposure to modern Observability Tooling such as Prometheus, Grafana, Kubernetes, Docker, Ansible etc

· Knowledge of ITIL Principles, SDLC, and Agile development is desired

· Experience in Cloud / Distributed computing technology or certification is a plus

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

#LI-TS2

Job: *Technology

Title: Production Support Engineer

Location: Utah-South Jordan

Requisition ID: 3248128