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Trinity Health Clinical Care Coordinator in South Bend, Indiana

Employment Type:

Full time

Shift:

Day Shift

Description:

POSITION PURPOSE

Under the direction of the Director of Nursing, in cooperation and collaboration with the Nursing Team, the Clinical Care Coordinator is to supervise the day-to-day nursing activities of the community. Such supervision must be in accordance with current federal, state and local standards, guidelines and regulations our established policies and procedures, and as may be directed by the Director of Nursing and/or Administrator/Executive Director to ensure that the highest degree of quality care is maintained at all times.

Disclaimer: The following statements are intended to describe the general nature and level of work assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the individual in this position. Other duties may be assigned as deemed necessary or appropriate by management.

ESSENTIAL FUNCTIONS

Know, understand, incorporate, and demonstrate the Mission, Vision, Values and Guiding Behaviors of Trinity Health and Trinity Health Senior Communities in behaviors, practices, and decisions. Consistently demonstrate (leads by example) Sanctuary Values to all internal and external customers (residents, visitors, volunteers, and associates.) Create and maintain an atmosphere of warmth, propagating a calm environment throughout the community. Actively participates / intervenes with direct care as needed and as a role model in ongoing Sanctuary Training of personnel. Execute assignments in a culture that is shared and collaborative across all divisions within THSC. Establish and/or maintain departmental procedures that support the necessary operational functions for the Skilled Nursing Department. Assist in maintaining the department budget, place orders for equipment and supplies as necessary. Determine departmental staffing requirements and assist in the recruitment, interviewing, and selection of personnel for the Community or Department. Monitor department work hours (including vacation and holiday schedules), personnel, work assignments, etc., to ensure proper workflow and adequate staffing levels in compliance with state minimum regulations and sanctuary budgeted PPD hours. Evaluate, develop, mentor, coach, counsel and discipline department staff. Supports community personnel from other departments through coaching and mentoring to help achieve optimum standard of excellence. Addresses issues of concern through courageous conversation and notifies department manager of any interactions requiring attention. Participate in community surveys and when necessary develop a plan of correction for department deficiencies. Provide oversight for the admission transfer and discharge residents as required. Provide support for administrative duties such as completing medical forms, reports, evaluations, studies, charting etc., and activities. Ensure the development of preliminary and comprehensive assessments of the nursing needs of each resident. Review resident’s medical and nursing treatments to ensure that they are provided in accordance with the resident’s care plan and wishes. Ensure that all nursing personnel are in compliance with their respective job descriptions. Meet with the nursing staff, as well as support personnel in planning the department’s services. Monitor that all departmental personnel follow established policies and procedures, including dress code. Attend various committee meetings of the community as required. Assist in preparing written and/or oral reports of the nursing service programs and activities to submit to such committees. Assist the Regional Directors of Learning and Development and Education Directors in developing, implementing, and conducting in-service training programs that relate to the nursing service department. Ensure the continuing education requirements, which allow licensed personnel to keep their license current. Monitors compliance and accuracy of IDT documentation practices in relation to the care of the resident. Responds to emergency situations, gathers data pertinent to emergencies, takes appropriate action, and notifies appropriate parties. Ensures that all personnel participate in fire safety and disaster preparedness drills and follows establish infection control procedures. Ensure that department work areas are maintained in a clean, sanitary and safe manner. Assists Director of Nursing and participates in the Quality Assurance and Process Improvement in relation to incident reporting to assure complete documentation of occurrences. Analyzes data and develops appropriate action plans, identifies trends, patterns and outcomes. Provides these plans and trends to various committees attended. Ensure adequate stock of medications, medical supplies, equipment, etc., is maintained on premises at all times to adequately meet the needs of the residents. Monitor nursing procedures to ensure that nursing service supplies are used in an efficient manner to avoid waste. Monitor that staff is using equipment properly. Participate in the development and implementation of the procedures for the safe operation of all nursing equipment. Must function independently, make independent decisions, demonstrate flexibility, personal integrity and ability to work effectively with residents and personnel. Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the community policies and procedures. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, THSC Corporate Integrity Program, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

MINIMUM QUALIFACTIONS

Must possess, as a minimum, a Nursing Degree from an accredited college or university, or be a graduate of an approved RN program. Bachelor’s of Science Degree in Nursing preferred (LPNs actively enrolled in a Registered Nurse program may be considered on an interim basis) Must possess a current, unencumbered, active license to practice as a Registered Nurse in this state. Must possess and maintain current CPR Certification. Must have training and/or experience in rehabilitative and restorative nursing practices. Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care Previous experience working in long-term care or with the geriatric population preferred Must have 1 year experience in a supervisory capacity in a hospital, long-term care environment, or other related healthcare facility. Must lead by example and possess superior customer service skills and professionalism Flexibility to adapt to ongoing change and work in a fast-paced, customer driven environment. Interpersonal skills to drive collaboration, commitment and productivity when working with cross-functional teams, customers and end users. Self-starter, highly motivated with high energy level. Demonstrates superior written and verbal communication and presentation skills. Basic to intermediate proficiency with Microsoft product suite (MS Word, Excel, Power Point, etc.); basic knowledge and experience with electronic mail and calendaring system in PC LAN environment. Ability to type with speed and accuracy. Possesses a high degree of personal accountability, responsibility and independent decision making abilities with the skills to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization. Position requires minimal travel (less than 10%) within the Community’s geographic region and to home office in Livonia, MI.

PHYSICAL AND MENTAL REQUIRMENTS AND WORKING CONDITIONS

Must be able to adapt to frequently changing work parameters. Must be able to see, hear and smell or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. Primarily works inside with frequent kneeling, crouching, reaching, lifting, sitting, walking, bending and lifting. Must be able to push, pull, move and or lift a minimum of 25 pounds to a minimum height of 3 ½ feet and be able to push, pull, move and or carry such weight a minimum distance of 10 feet. May be necessary to assist in the evacuation of residents in emergency situations.

  • Physical mobility that includes movement from place to place.

  • Physical agility, that includes ability to maneuver body while in place.

  • Dexterity of hands and fingers.

  • Coordination, including eye-hand, hand-foot.

Must possess the above ability with or without the use of prosthetics that will enable adequate functionality so that the requirements of this position can be fully met.

Subject to exposure to noise, infectious waste, diseases, conditions, etc. including TB, HIV, HEP B viruses. May be subject to the handling of and exposure to hazardous chemicals. Must be able to speak, read and write the English language in an understandable manner. Must be able to relate to and work with ill, disabled, elderly, emotionally upset and at times hostile individuals within the community. Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public. Must not pose a direct threat to the health or safety of other individuals in the work place. Must be able to cope with the mental and emotional stress of the position. Must meet the general health requirements set forth by the policies of this community, which include a medical and physical examination. May be required to work beyond normal working hours, on weekends and other positions temporarily when necessary and may be subject to call back during emergency conditions. May be required to work on shifts other then those which originally hired.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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