Description

The Search and Conversational AI (SCAI) UX team is seeking a problem-solving, forwarding-thinking UX Design Manager. This role is for a hands-on leader who establishes a vision and strategy, scales their impact by empowering other designers on the team, leads the delivery of and is a key contributor to design artifacts. They will develop strong relationships with fellow Design Leaders and partner closely with Product and Engineering counterparts throughout the product development process to launch a bar-raising experience for customers. We have a bold vision to create a tailored search experience that helps shoppers gather inspiration, find the right products within Amazon’s selection, and evaluate products for purchase with ease. Come build the future of Search with us!

Key job responsibilities

• Work cross-functionally to drive elegant design solutions from early concept through final implementation and iteration

• Define, develop, and socialize the vision for innovative new solutions, solving some of our toughest challenges through design-driven approaches

• Use systems-level design thinking to drive accessible and scalable design solutions

• Hire, coach, and support a growing design team; act as a role model, mentor, and motivator in creating a diverse and inclusive working environment.

• Lead cross-team conceptual development; work across multiple organizations to identify overlaps and efficiencies in design and product thinking

• Proactively plan ahead, look around corners, and effectively partner with design, product, and engineering counterparts to prioritize work, resolve issues, and remove roadblocks

• Use data and customer insights to confidently defend design solutions with senior leaders

• Lead brainstorming and critique sessions that foster big thinking while raising the bar on the details

A day in the life

You create an environment that your team is proud to be a part of. You bring deep expertise in UX design and are a systems thinker who can identify and abstract repeatable design patterns and guidance. You think big, framing designs in the context of the broader customer experience and are equally comfortable diving deep into the details. You are a wise decision-maker and are able to effectively prioritize, use data to inform your decisions, and seek input where needed to drive alignment. You are comfortable navigating from ambiguity to clarity, drawing upon your expertise to create structure. You are an influencer of design direction, earning trust of peers, leaders, cross-functional stakeholders, and partners. You are an effective, concise, and clear communicator, and can facilitate a room to drive desired outcomes.

About the team

The Search and Conversational AI (SCAI) Design team is responsible for the customer experiences (CX) that makes it easier and more enjoyable for new and experienced Amazon shoppers to gather inspiration, find the right products within Amazon’s vast selection, and evaluate products for purchase with ease. We work collaboratively with a global, multi-disciplinary team of product managers, engineers, and scientists to bring the product vision to life. Our goal is to delight customers when a best-in-class Search experience where we accurately understand their intent and return an experience that feels targeted and customized to them and their shopping mission.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

Basic Qualifications

• 6+ years of design experience

• 3+ years of leading design teams experience

• Experience managing teams

• Experience with a variety of design tools such as Photoshop, Illustrator, Fireworks, Visio, Axure, and Dreamweaver

Preferred Qualifications

• Experience working cross-team and synthesize feedback and input from product management, engineering, testing, and marketing

• Experience leading design teams in problem definition, artifact rendering, cross-functional collaboration and delivery, and user validation and measurement

• Experience with agile/scrum

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,400/year in our lowest geographic market up to $225,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.