Description Job Overview: To deliver and serve food and/or beverage items in a friendly, courteous and timely manner resulting in guest satisfaction. Responsibilities and Duties: * Set up room service trays and tables in anticipation of incoming orders. * Retrieve check from order taker and place order with kitchen. When picking up, be certain that order is complete, i.e. all food, beverages, alcoholic beverages, and all condiments. * Carry trays up to 30 lbs. or push wheeled carts to deliver room service orders to guests in a friendly and courteous manner to ensure guest satisfaction. After set up, present check. * Assist bus-persons in removing trays and tables from guest floors and returning them to designated locations. * Prepare complimentary fruit baskets and deliver to guest rooms. * Perform all assigned side-work to include replenishing condiments and restocking side-stands. * Perform any general cleaning tasks as assigned by supervisor. * Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guest to ensure all laws are being followed. Specific Job Knowledge and Skills: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. * Knowledge of the appropriate table settings, service-ware and menu items. * Ability to read, speak and write the English language in order to communicate with guests. * Ability to remember, recite and promote the variety of menu items. * Ability to transport up to 30 lbs. on a continuous basis. * Ability to operate beverage and toast equipment. * Frequent walking, standing. Other Expectations: * Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. * Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays. * All employees must maintain a neat, clean and well-groomed appearance (specific standards available). * Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties. * Complies with health and safety rules, regulations and procedures to maintain a safe environment. Working Conditions: Physical Demands: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: Sedentary work: Exerting up to 10 pounds of force occasionally (occasionally: activity or condition exists up to 1/3 of the time), and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time), to lift, carry, push, or pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75 percent or more of the time inside. Qualifications: Education: