20165 - System Admin III  

Savannah, GA

CBU:  HMGMA

Purpose of Position:

Provides technical leadership and is responsible for establishing the direction for maintenance, standards, life-cycle management, design, and implementation approaches for the company’s servers and/or related infrastructure. Creates, evaluates, and implements plans and design proposals for high-impact IT solutions and their use involving leading-edge technologies and methods considering key factors such as their long-term effectiveness (service delivery and cost), practicality, technical limitations, criticality, and coordinates with Headquarters. Leads or contributes to designs applied to all aspects of servers and/or related infrastructure prototypes and eventual implementation. Performs work of high complexity and derives logical processes based on technical platforms. Engages in performance/integration testing, problem analysis, and business and technical analysis. 

Essential Functions

Technical Leadership (75%) 

• Perform Windows, and Microsoft Exchange System Administration 

• Perform Windows Server Environment System Monitoring 

• Manage assigned tasks and quickly respond to and process Windows helpdesk tickets using ITSM in a timely and reliable manner                                                                                                                                                     • Support Help Desk personnel and Administrators as required, building desktop pc and laptop OS images           • Monitor/Resolve Windows server performance, health and security issues                                       

• Develop/test and analyze new technical solutions to problems                                 

• Install, maintain, and configure Windows Servers, Active Directory, MS Exchange email, File & Print servers       • Perform backup and restores of Exchange and SQL databases and all Windows servers                                     • Detect, diagnose and troubleshoot server malfunctions                                                                                          • Provide all aspects of user account management 

• Maintain current inventory of all Windows assets, purchase history and warranty data                                                                                                                                                                                                                  Project Management (25%)

• Manage a large portfolio of projects, tasks, issues and systems

• Manage projects from initial requirement stage on through completion stage, ensuring appropriate documentation and completion 

• Conduct/Lead formal project meetings with team, other departments, and customers

Job Requirements

• Bachelor’s degree in information technology majors preferred

• At least 7 years of experience as primary administrator for Windows, VMware, and Exchange Servers

• Ability to think logically and analyze issues and implement appropriate solutions. 

• Ability to follow written and verbal instructions.

• Ability to plan, organize, and coordinate work assignments.

• Ability to complete projects on time.

• Ability to work well in a team environment. 

• Ability to interact positively with internal and external customers.

Certifications (Required/Preferred)

• MCSE - Core Infrastructure Certification preferred

• Microsoft Exchange Server Certification preferred

Salary Range - $75,880 - $108,500

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