Job Information
Boys and Girls Clubs of Puerto Rico HUMAN RESOURCES GENERALIST in San Juan, Puerto Rico
TITLE: Human Resources Specialist
PERFORMANCE
PROFILE SOURCE: Technician
UNIT: Administration
DEPARTMENT: Human Resources
REPORTS TO: HR Manager Rewards & Employee Relations
STATUS: ü Full time - Hourly o Full time - Salary o Part Time - Hourly
CLASIFICATION (FLSA): o Exempt ü Non-Exempt
GENERAL DESCRIPTION: Provides support to the HR Manager Rewards & Employee Relations regarding on benefits administration, wellness program, license management, reasonable accommodation & exit interviews process & HRIS support.
TASKS AND ESSENTIAL JOB RESPONSIBILITIES:
Executes the activities related to the administration of the benefits of the medical plan, life and disability insurance, retirement savings plan, among others.
Manages the wellness program, including coordination of associated activities and referrals to the employee assistance program.
Executes activities related to the management of leaves of absence such as vacations, sickness, temporary disability, family-medical, maternity, funeral, military, among others.
Carry out the necessary interactive process and determine the resolution of reasonable accommodation requests. Seeks advice from management and/or legal advice when necessary.
Collaborate with the safety & health committee.
Assist with the total compensation activities such as HRIS, letters, and benefits reports.
Conduct exit interviews to identify reasons for employee termination.
Complete the Department of Labor forms such as unemployment and others.
Assists in human resources auditing interface to ensure data integrity and compliance.
Collects data related to its functions for the generation of records and reports. Performs related administrative tasks as needed.
Participates in projects and special tasks as assigned. Serves as facilitator of training on regulatory issues of Human Resources, as necessary.
Maintains professional and technical knowledge on trends, best practices, regulatory changes, new technologies and fringe benefits; by attending educational workshops that are assigned and comply with regulatory training.
EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED:
§ Bachelor’s degree in business administration with a concentration in Human Resources, Labor Relations or related field.
§ At least one (1) years of related experience is required.
§ Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
§ Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
§ Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
§ Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
§ Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
§ Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
§ Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
§ Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
§ Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
§ Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
§ Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
§ Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
§ Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
§ Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
§ Time Management — Managing one's own time and the time of others.
§ Service Orientation — Actively looking for ways to help people.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
§ Normal internal office environment with some travel to Club locations across Puerto Rico. Availability to engage funders on evenings and weekends are a core part of this position. Frequent internal contacts with employees throughout organization required.
ORGANIZATIONAL COMPETENCIES:
§ GOAL ORIENTED: Ability to execute actions, use resources efficiently, and make timely decisions according to the quality standards expected by the organization to obtain the expected results.
§ SERVICE ORIENTED: Ability to identify and understand the needs and expectations of people in relation to the organization, and serve them with the required quality.
§ TEAMWORK: Ability to build cooperative relationships based on trust with the people whom will interact with at work. Promoting the achievement of the organization’s objectives.
§ EFFECTIVE COMMUNICATION: Ability to listen and express in a clear, concrete and timely way through writing, verbal and non-verbal communication.
§ ORGANIZATIONAL COMMITMENT: Ability and willingness to align one’s behavior with the needs, priorities, values and objectives of the organization, and act based on organizational policies and procedures.
§ WILLINGNESS TO CHANGE: Ability to propose changes and adapt work actions to the new realities presented by the organization and its context.
§ PROFESSIONAL DEVELOPMENT: Ability to be an example, by practicing self-development, actively participating in learning forums and promoting the best human resources practices.
§ SAFETY: Ability to quickly manage and alert a work-related safety and/or emergency.
ORGANIZATIONAL VALUES:
§ CREATIVE INNOVATION: We are devoted to building a better country. We recognize that the opportunities we all aspire to require new solutions. Creativity and innovation are our tools to create a better quality of life.
§ STAKEHOLDER EMPATHY: We believe in “love” and “care” in our stakeholder interactions and in everything we do. We work hard to ensure respect, solidarity and purpose and are devoted to a sense of service to one another based purpose and are devoted to a sense of service to one another based on a keen sense of empathy.
§ ETHICAL TRANSPARENCY: Our mission focus on eradicating child poverty in Puerto Rico forces us to be fanatics about doing things right – with best-in-class- governance, ethics and transparency.
§ INCLUSIVE TRUST: We learn from those who live the problems. We develop opportunities with people at the center of everything we do. We lay necessities bare so that we can find and implement the right solutions at scale.
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.