Job posting updated to reflect accurate working title, essential duties, and desirable qualifications. Previous applicants do not need to reapply to be considered.

Who We Are

The San Francisco Employees’ Retirement System (SFERS) is dedicated to securing, protecting, and prudently investing the pension trust assets, administering mandated benefits programs, and providing promised benefits to the active and retired members of the City and County of San Francisco.

Established in 1889 as a fund for families and orphans of firefighters and police officers, today the San Francisco Employees’ Retirement System serves more than 75,000 active, vested, and retired employees of the City and County of San Francisco and their survivors.

What We Do

The Information Systems Division provides department-wide training and support to users of the department’s LAN and applications; coordinates City-provided technical services and support with the Department of Technology; manages the functional and technical teams assigned to develop and maintain the department’s Pension Administration system and Enterprise Content Management (ECM) project; oversees the department’s cybersecurity protocols; and leads the department’s disaster recovery and business resumption planning and policy efforts.

• Application Opening: June 10, 2024

• Application Deadline: Open Until Filled

• Salary: $146,250 to $184,002 annually

• Recruitment ID: 147974

This job announcement will not close before June 30, 2024. Interested applicants are encouraged to apply as soon as possible.

Appointment Type

This permanent exempt position is excluded by the Charter from the competitive Civil Service Examination process and shall serve at the discretion of the Appointing Officer.

What We’re Looking For

SFERS seeks an experienced PeopleSoft Administrator with knowledge of installing and configuring PeopleSoft tools and applications on Unix systems, managing, and configuring PeopleSoft Application Servers, Process Schedulers, and Web Servers. This engineer must have a deep understanding of the PeopleSoft architecture, including WebLogic/Tuxedo administration. In addition to the ongoing duties detailed below, the incumbent will be responsible for completing the following deliverables: 1) PeopleSoft Tools Upgrade, 2) PeopleSoft Applications Upgrade, and 3) PHIRE Installation.

Under general direction, the PeopleSoft System Engineer analyzes, plans, designs, implements, maintains, troubleshoots, and enhances large complex systems or networks consisting of a combination of Oracle, PeopleSoft, Unix, and the physical and logical components that integrate these systems together as an enterprise Pension Administration and web portal solution.

The essential duties of the position include:

• Determine requirements for the development or enhancement of large complex systems or networks that serve as a data processing backbone for the SFERS Pension Administration system. May research and conduct feasibility studies on new technologies.

• Design, plan, integrate, test, implement, document, and enhance the physical and logical components of our Pension Administration system. This may involve the analysis and evaluation of systems software, hardware, and communications strategies, including integration with other auxiliary SFERS systems consisting of an Enterprise Content Management Solution, an internal Portal solution, and the CCSF Department of Technology.

• Perform complex systems integration for interoperability over dissimilar platforms and technologies. This may involve the integration of various protocols, systems software, hardware, and communications platforms.

• Determine the proper installation parameters for software and hardware for smooth integration and efficiency in relation to the enterprise system and network.

• Write complex software which may involve specialized scripts to automate our processes.

• Analyze, detect, identify, and correct complex systems software or hardware deficiencies.

• Provide 24-hour on-call support to ensure rapid recovery from software or hardware problems for mission-critical systems and networks.

• Plan, implement, maintain, and coordinate upgrades/updates/fixes for core operating systems and their related components, without negative impact to the overall availability and reliability of the enterprise systems/networks.

• Document procedures and troubleshooting techniques related to systems/networks software and hardware; develop and review documentation prior to general distribution.

• Plan, develop and implement backup and recovery procedures in coordination with CCSF Department of Technology.

• Ensure that procedures do not negatively impact users or system performance; communicate with managers regarding system performance and operational issues. Suggest improvements to management.

• Monitor daily systems performance and execute corrective measures; and perform other related duties as required.

How to Qualify

Education:

An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field.

Experience:

Three (3) years of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of an enterprise network.

How to Stand Out

Desirable Qualifications:

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• Three (3) years of senior-level technical experience with Peoplesoft (Unix) System Installation and Configuration, and Peoplesoft Security Administration; and

• Three (3) years of senior-level technical experience with Peoplesoft system maintenance and upgrades – applying patches and updates provided by Oracle (the company behind PeopleSoft) to keep the system secure and up to date, planning and executing upgrades to PeopleSoft applications and underlying databases.

Verification

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. 

Applications completed improperly may be cause for ineligibility, disqualification, or may lead to lower scores.

Selection Procedures

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs to the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement in the selection process.

Additional Information / What else should I know?

• Information About The Hiring Process (https://sfdhr.org/information-about-hiring-process)

• Conviction History

• Employee Benefits Overview  (https://sfdhr.org/benefits-overview)  

• Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)  

• Disaster Service Worker (https://sfdhr.org/disaster-service-workers)

• ADA Accommodation

• Seniority Credit in Promotional Exams (https://sfdhr.org/information-about-hiring-process#senioritycredit)

• Veterans Preference

• Right to Work (https://sfdhr.org/information-about-hiring-process#identification)

• Copies of Application Documents

• Diversity Statement (https://sfdhr.org/information-about-hiring-process#diversitystatement)

HOW TO APPLY

All applicants must submit a resume and completed job application (all sections, including Experience and Education, must be completed) in order to be considered. Resumes will not be taken as a substitute for completing the application. 

Applications for City and County of San Francisco jobs are only accepted through an online process.

Visit careers.sf.gov (file://RET08SVR/COMMON/HUMANRESOURCES/RECRUITMENT/PEX0922Investment%20OfficerAsset%20Allocation_0322/careers.sf.gov) and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the recruitment analyst, Michael Nettles, at michael.nettles@sfgov.org.

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.