Job Information
Randstad US customer support - associate in san antonio, Texas
customer support - associate.
san antonio , texas
posted 7 days ago
job details
summary
$19.99 - $20 per hour
temp to perm
no requirements
category office and administrative support occupations
referenceAB_4556597
job details
Our team is looking to fill several Customer Support roles on their Credit Cards team in San Antonio. This is a great opportunity to get your foot in the door with an established company in the financial field while utilizing your customer service skills to assist callers with their accounts and credit cards. Shift: Monday-Sunday; 7:30am – 8:30pm (8 hour shift, changes depending on the start date) Pay: $20/hr, weekly pay Duration: 3 Months, temp to hire! Location: San Antonio, TX 78253 (ONSITE) Start: July OR August
salary: $19.99 - $20 per hour
shift: First
work hours: 7:30 AM - 8:30 PM
education: No Degree Required
Responsibilities
Hours: 7:30am-8:30pm (8 hour shifts dependent on the start date)
You will work as a Customer Service Rep and will be responsible for providing quality customer experience while working to resolve customer's complaints/enquiries.
Types of calls include: Payments, lost/stolen cards, dispute, fraud, transaction review, digital options, balance transfers
Inbound/Outbound Call Center: 75-100 calls per day
Will transfer more escalated calls to another department
Will work with multiple screens and systems simultaneously to address customer concerns
The essential functions of this role include:
- working weekends
Skills
Call Center
Customer Service
Retail Sales
Customer support
Active Listening
Qualifications
Years of experience: 1 year
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
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MW
mackenzie weathers
- zie.weathers@randstadusa.com
Randstad US
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