Job Summary

Responsible for all aspects of patient meal service which may include: answering phones in the call center; assembling patient trays; cleaning and sanitizing dishes, pot and pans, equipment and work area according to established standards; delivering and picking up patient meal trays; requisition, receive and put away stock and tasks associated with these activities. Communicates effectively. Provides excellent patient and family centered care and services.

Essential Functions

• Provide patient meal service including accurate portioning and presentation of menu items, set up of tray assembly station, and tray assembly. Transport tray carts and deliver trays to patients. Collect soiled trays and return to kitchen. Stock, distribute and/or collect patient menus.

• Perform call center duties including ability to answer multiple line phone, input patient selections into computer while ensuring compliance to dietary restrictions and attention to special needs.

• Obtain and document patient food and beverage selections, intake and other preferences as directed.

• Perform dish room duties including breakdown of soiled trays. Washing, sanitizing and proper storage of pots and pans. Operate dish machine, properly handle and stock clean service ware and equipment according to established safety and sanitation standards.

• Collect and dispose of trash. Sweep and mop floors. Clean and sanitize kitchen equipment.

• Maintain work area including requisitioning, receiving, rotating and putting away stock while meeting established standards for safety and sanitation.

• Transportation of food carts within the department, and to patient care areas or other locations as assigned.

• Able to work independently and as part of the team.

• Identifies and communicates opportunities for waste reduction and service improvements to leadership per established guidelines.

• Meets productivity, regulatory compliance, and service standards for assigned area.

Qualifications

• Required Must be able to read, write, speak and communicate effectively in English.

• Required High School Diploma or equivalent

• Food service experience. Preferred

• LIC-Driver's License - STATE_MI State of Michigan Transportation Upon Hire required

Primary Location

SITE - Royal Oak Hospital - 3601 W 13 Mile Road - Royal Oak

Department Name

Nutrition Services - Royal Oak

Employment Type

Full time

Shift

Weekly Scheduled Hours

40

Hours of Work

Variable

Days Worked

Monday to Friday

Weekend Frequency

Variable weekends

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.