Job Summary: Georgia Northwestern Technical College is seeking qualified applicants for the position of Student Support Coordinator to support all campuses and adult learning centers. This position will be required to travel to other campuses to meet operational requirements. This position will report to the Vice President of Adult Education. The Student Support Coordinator will help ensure adult education students achieve their educational and career goals and will ensure students have the resources they need to complete their adult education studies and transition into the workforce. This position will foster strong community partnerships, build relationships with students, assess student needs and barriers, refer students to community resources, and provide other support as needed to ensure students can obtain their HSE, learn English, and transition to a career with a family-sustaining wage. The position typically works Monday through Thursday to include day and evening hours. Position and hours based on funding and enrollment.

Duties/Responsibilities:

• Develop strategic community partnerships with organizations that can help address student barriers to reaching educational and career goals (child care, housing, transportation, mental health, etc.)
• Develop and implement processes for identifying, understanding, and addressing student needs and barriers to completing their education
• Collaborate with the Vice President of Adult Education, Career Service Specialists, instructors, and other adult education and program staff to identify and support student needs
• Facilitate student workshops on available resources and self-management skills
• Support students in identifying and applying for federal and state assistance programs
• Utilize available resources including Find Help Georgia, Unite Us and Benefits.gov to identify partners and make needed referrals
• Assists with recruitment, retention, and obtainment of student goals;
• Supervise student support staff

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``` - Other duties as assigned.

Competencies:

• Skill in the use of computers and job-related software
• Skill in oral and written communication
• Skill in interpersonal relations
• Knowledge of community needs within Service Delivery Area

Ability and experience working with diverse populations that have varying needs.

Resourcefulness, including the ability to track down information, ask questions, and follow up.

Knowledge of available federal and state benefit programs, including SNAP, TANF, and CAPS

Ability to rapidly develop rapport, assess student needs, and motivate students.

Proven track record of establishing community partnerships.

Knowledge of family development.

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