9005BR

Position Title:

Senior Staff Assistant

Organization:

Advancement Services and Administration

Job Responsibilities:

• Serve as receptionist or front line liaison to internal and external contacts.

• Greet customers, answer telephone, takes messages, provides directions, and triages.

• Communicate general information about well-known and standard services, processes, and procedures using prescribed or established guidelines.

• Types, reviews, and proofreads materials for typographical accuracy and proper format materials such as reports, correspondence, and materials.

• Compiles information for directories, rosters, course support, etc.

• Open, sort, and distribute mail. Collate, assemble, staple, and distribute materials.

• Makes copies and scans documents.

• Maintain cleanliness of mailroom, kitchen, supply room, or common area.

• Orders and maintains inventory of office equipment and supplies.

• Deliver and/or pick up documents, equipment, or supplies.

• Performs data entry. Updates and tracks records such as address lists, contact lists, mailing lists, and logs. Runs standard reports.

• Receives, fills out, and processes various routine forms.

• Performs clerical bookkeeping tasks such as invoice payments and fee collection.

• Schedules/cancels appointments and meetings. Records meeting minutes.

• Provides event support such as providing information to participants, helping set up/tear down, and registration.

• Assists with routine travel arrangements and submit travel reimbursements.

• May supervise students.

• Creating, proofing, editing, preparing, distributing, and monitoring fundraising and/or event materials, including documenting major donor proposals, grants, and acknowledgment documents.

• Coordinating committee meetings/conference calls and calendar appointments with high-level donor prospects, RIT leadership (VPs, AVPs, Deans, etc.), and other key constituencies.

• Maintains and updates volunteer committee websites.

• Performing biographical updates as needed and ensuring data integrity of the Advance database system.

• May perform other duties as assigned.

FLSA Category:

Non-exempt

Requisition Number:

9005BR

College/Division:

University Advancement

Required Application Documents:

Cover Letter, Curriculum Vitae or Resume, List of References

Employment Category:

Fulltime

Additional Details:

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Required Minimum Education Level:

Associates or Equivalent Experience

How To Apply:

In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff . Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Wage Band (https://www.rit.edu/fa/humanresources/content/staff-wage-grade-bands) :

114H

Required Qualifications:

Education/Experience:

• Associate's degree or 2 years equivalent experience of general office, administrative, or programmatic experience.

• Equivalent combination of experience and education may be considered.

Skills, Abilities, Knowledge

• Team player with the ability to be flexible.

• Excellent interpersonal and communication skills

• Solid business writing and proof-reading skills

• Advanced level user of MS Office, including Word, Outlook, Excel and PowerPoint

• Ability to handle highly confidential information in a professional manner

• Ability to work independently, take initiative and to manage multiple projects and deadlines

• Strong analytical and technical aptitude with attention to detail

Preferred Qualifications:

• Familiarity with databases

• Work experience in higher education or fundraising

• High energy, positive attitude and commitment to working in a fast-paced team environment

• Ability to work independently in completing multiple tasks and deadlines requested by a diverse group of persons with emphasis on a high level of quality customer service and team work

Department/College Description:

At Rochester Institute of Technology, our mission is to shape the future and improve the world through creativity and innovation. As an engaged, intellectually curious, diverse and socially conscious community, we leverage the power of technology, the arts, and design for the greater good. In the Division of University Advancement at RIT, we are dedicated to advancing this mission by fostering deep and meaningful connections with alumni, parents, friends, and organizations with the goal of increasing the resources available to the university through greater volunteer engagement and increased philanthropic support. As Advancement professionals, we seek support from a variety of investors to ensure a life-transforming RIT education is accessible to the talented students who seek to join us.

RIT’s Division of University Advancement (UADV) is committed to diversity, equity and inclusion. We believe the power of diversity enriches all of us by exposing us to a range of ways to understand and engage with each other, our constituents and our broader communities. We are dedicated to developing and implementing best practices to promote even greater diversity through our employee retention and hiring, accessibility, marketing materials, constituent engagement and in pursuit of our philanthropic goals.

What do we believe at RIT?:

Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.

As a member of the RIT community, you'll receive a comprehensive employee benefits package (https://www.rit.edu/fa/humanresources/sites/rit.edu.fa.humanresources/files/docs/Benefits_at_a_Glance.pdf) that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).

Work Location:

Hybrid — Remote/On-campus

Job Summary:

The Senior Staff Assistant primarily provides standard and routine clerical and administrative support which includes reception/front office support, data entry, ordering supplies, opening & sorting mail, copying, filing, faxing, answering phones, greeting visitors, compiling information, typing and processing routine forms, assisting with set up of small events, making appointments, and assisting with simple travel arrangements.

Day to day work is initially closely and frequently supervised changing to occasional review as more independence is achieved. Work consists of routine or well-defined tasks, with specific instructions to achieve standardized solutions. Problems and issues are generally routine and of narrow scope with minimal complexity/variation and solutions are clearly prescribed. Communicates with contacts typically within immediate work unit on matters that involve obtaining or providing information requiring little explanation or interpretation. Incumbents work on acquiring basic knowledge of job content, practices and procedures, and are learning skills necessary to fully perform all aspects of the job. This position may assist in assigning work to student or temporary workers.

Hourly/Salary Minimum:

16

Hourly/Salary Maximum:

25