Description Providence is calling a The Manager, Operations and Service Delivery who will work remotely within states eligible. The Manager, Operations and Service Delivery * Remote. Most states eligible role provides leadership of the vision of Operations and Service Delivery (OSD) by providing and holding OSD caregivers accountable for an outstanding experience that simplifies, innovates, and anticipates how to ease the way of our core leaders and caregivers. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Human Resources and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Bachelor's Degree Business, Healthcare Administration, or related field. Or equivalent educ/experience. 4 additional years of related experience solving complex challenges. 4 years Progressive leadership experience. Preferred Qualifications: 3 years HR related experience. Demonstrated track record of creating/implementing large scale programs, working with internal and external partners, setting performance criteria, guidelines and SLAs. Salary Range by location: NorCal (Napa, Sonoma) Min: $64.67, Max: $104.11 Southern California, NorCal (Humboldt) Alaska (Kodiak, Seward, Valdez) Min: $57.64, Max: $92.79 WA Puget Sound Oregon (Portland) Alaska (Anchorage) Min: $55.29, Max: $89.02 Oregon (Hood River, Medford, Seaside) Min: $51.55, Max: $82.98 Eastern Washington (Richland, Spokane, Walla Walla) Min: $49.20, Max: $79.21 Montana Min: $44.52, Max: $71.67 Texas Min: $42.17, Max: $67.90 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Check out our benefits page for more information about our Benefits and Rewards. About the Team Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, Californ