Product Trainer

Job Category: Training

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 50%

Type of Travel: Local

CACI's Mastodon Design team in Rochester, NY is looking to hire a Product Trainer to join their growing team. This organization specializes in designing and building hardware and software to meet our customers’ next requirement. We focus on offering devices that can be fielded immediately to meet the mission needs that lie directly ahead. Size, weight, power, and packaging are of paramount importance in everything we design and build. Our expertise allows us to rapidly provide these solutions in specialized electronic/mechanical design, embedded & application-level software, reverse engineering & protocol analysis, and RF signals exploitation and communications systems.

What You’ll Get to Do:

• Responsible for providing subject matter expertise for training cryptologic operators using Mastodon Design core products on advanced tactics, techniques, and procedures for collection and exploitation of communications using the core Mastodon Design product portfolio.

• Performs end-user training, including new-user and train-the-trainer events; tailors complexity and depth of presentation to user experience level.

• Works with technical publications group to develop new training packages and enhance existing training curriculum and material.

• Responsible for providing technical product support for the core Mastodon Design product portfolio, including system operation, user training, and troubleshooting.

• Assists both internal and external customers with system troubleshoot triage and path to resolution.

More About the Role:

• Conducts training after action review and distills user feedback into actionable recommendations for enhancements to both current and future products, systems, and processes.

• Works with engineering, sales, program management, and systems engineering on product content for responses to RFI’s/RFP’s and other inquiries requiring specific product knowledge.

• Ensures the consistency and accuracy of product instruction including product specifications, marketing material, and technical support documentation.

• Supports customer demonstrations, field trails, and other customer facing events as required.

You’ll Bring These Qualifications:

• Bachelor’s degree and minimum 4 years of prior relevant experience, 2 years post-Secondary / Associates Degree and a minimum of 8 years of prior related experience, or 10 years of prior related experience.

• Active Secret clearance

• Travel: 50% or more, including potential for international travel.

• Familiarity with tactical communications networks, signals intelligence collection equipment and electronic warfare operations.

• Training and presentation experience with internal and external customers.

These Qualifications Would be Nice to Have:

• Experience with working with sales or front-end of the business personnel, as well as dealing directly with customer and end users.

• Ability to thrive in a fast-paced and dynamic environment within a rapidly growing business and evolving organization.

• Military service/ background, strongly preferred.

• Experience with classroom instruction of military equipment, ideally with previous military training certification experience.

• A strong background in 802.11 preferred.

• Familiarity with Sceptre and tactical ELINT tools preferred.

• Experience with program of instruction development; administration of checks on learning, quizzes, and tests; and group and one-on-one instruction methodology.

• Enjoys working with people, developing relationships, and sharing knowledge.

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

This position description is not an active opening but is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits)

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

$56,000-$117,500