Do you have program management experience? Have you supported or worked in critical environments?

Then the Technical Program Manager 2 on our Critical Environments Systems Intelligence team may be for you!

The Datacenter Critical Environments Systems Intelligence team is responsible for transforming Microsoft’s global datacenter Critical Environment operations through deep telemetry, data analytics and integrative automation. Working in lock-step with Microsoft’s cloud service development and operations teams, Critical Environments Systems Intelligence powers telemetry service management and IoT architectures that contemplate end to end Cloud availability and sustainability.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

The Technical Program Manager 2 for Critical Environment Telemetry is a strategic role for Microsoft’s datacenter critical environment.

Microsoft uses Critical Environment telemetry from its cloud infrastructure to drive continuous operational excellence and resource efficiency to. This global thought-leadership function will drive the on-going development and improvement of the technology ecosystem that supports this data pipeline. The technical ecosystem builds on, expands, and improves extensibility of industrial control system telemetry to first- and third-party applications and systems while showcasing Microsoft’s Azure and cybersecurity platforms. This high visibility technical execution role will influence and advance Microsoft’s data center strategy while working collaboratively across teams and divisions to develop infrastructure design and strategy aligned to a common roadmap.

The successful candidate will be responsible for the execution of cross-organizational projects to deploy Microsoft internally developed telemetry gathering solutions into data centers worldwide. They will work across teams of engineers in the industrial controls, electrical, and mechanical disciplines, as well as project managers who manage the on-site work required to install, configure, and troubleshoot any equipment or enhancements required at the data center site.

Qualifications

Required/Minimum Qualifications:

• Bachelor's Degree AND 2+ years experience in at least one of the following: Industrial Controls Systems (ICS), Electrical Power Management Systems (EPMS), Data Center Infrastructure Management (DCIM), Building Automation Systems (BAS), or more general System Control and Data Acquisition (SCADA) systems.

• OR equivalent experience.

• 2+ years working in Critical Environment products, systems, and technologies (heavy industrial electrical and/or mechanical systems)

• 1+ years of experience managing multiple simultaneous cross-functional and/or cross-team projects.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. 

Additional or Preferred Qualifications

• Bachelor's Degree AND 4+ years experience in at least one of the following: Industrial Controls Systems (ICS), Electrical Power Management Systems (EPMS), Data Center Infrastructure Management (DCIM), Building Automation Systems (BAS), or more general System Control and Data Acquisition (SCADA) systems.

• OR equivalent experience.

• 2+ years of experience leading programs that span organizational boundaries and have multiple child projects.

• Detailed understanding of data center power and cooling delivery, control and automation system; experience operating and/or optimizing datacenters.

• Demonstrated experience in IT Project Management, IT Service Operations or IT Service Management process frameworks (eg. ITIL) including service improvement, incident management and/or root cause analysis.

• Demonstrated experience in Edge Computing or site to site communications.

• Demonstrated ability to effectively present information and influence executive audiences.

Technical Program Management IC3 - The typical base pay range for this role across the U.S. is USD $94,300 - $182,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $120,900 - $198,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .