Cloud Operations + Innovation (CO+I) is the team behind one of the world’s largest Cloud Infrastructures, responsible for powering all Microsoft online Products and Services as well as powering Microsoft’s “Cloud First” mission.

CO+I is responsible for delivering, among other things, infrastructure, security, compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

Within CO+I, the Datacenter Delivery (DCD) team , is responsible for the safe construction, commissioning, and system integration of datacenter capacity for Microsoft’s cloud business. The portfolio is complex, consisting of an increasing number of multi-year mega- datacenter projects spread around the globe.

With the high scale of CO+I delivery, it is critical to analyze performance and trends. By understanding root causes and providing timely feedback to project teams, the teams can therefore be empowered to make better decisions, more rapidly. We are looking to fill a critical role to drive performance measurements, benchmarking, and insights.

We are seeking a dynamic and experienced Senior Technical Program Manager - Construction Delivery Strategy to understand opportunities for delivery improvement, basing their feedback on data, industry best-practices, performance measurement and personal construction experience. Ensuring predictability of delivery and investigating opportunities to accelerate speed to market will be core to the role.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Conduct construction productivity studies to identify critical cost, schedule, safety, quality, sustainability drivers of single projects.

• Establish practices to measure, monitor and improve performance.

• Help reinforce the Construction Performance, Insights and Benchmarking functionaimed at providing analytical feedback on all ongoing projects.

• Mature processes required for the function to operate and integrate seamlessly in the Global, Regional, Sub-Regional and local project reviews.

• Interface with other departments to understand workflows and synergiesrequired for delivery of construction and lease projects.

• Interface with all ConstructionRegional teams to determinepatterns at both portfolio and project levels.

• Identify key challenges and success factors tied to construction, commissioning and system integration.

• Drive global solutions to mitigate through continuous improvement and change management.

• Facilitate discussions that can influence delivery performance and schedule predictability.

• Evaluate the most efficient architecture of existing reporting platforms and develop a strategy to visually track performance and trends at portfolio/project levels.

• Leverage analytical tools to capture meaningful trends from captured data.

• Suggest changes to existing tools or propose creation of new ones to capture the required input.

• Participate in the roll-out of new processes aimed at optimizingprogress capture and more expedited update of status reporting.

• Develop executive insights to help Leadership support projects in need.

• Develop business cases and pitch to leadership to mobilize commitment.

• Demonstrate stakeholder management in order toensure continuous improvement onidentified critical areas.

• Suggest improvements to General Contractor interfaces to influence behaviors based on performance and peer-group benchmarking.

• InterpretSchedules and Earned Value Management, Estimating, Cost, Risk and Management of Change.

• Understand and describe how projects intend to implement the Knowledge Management Plan.

• Detail how the project will ensure the progressive integration of critical activities in line with ISO 21500 (Integration - International Organization for Standardization).

Other

• Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required/Minimum Qualifications:

• Bachelor's Degree AND 6+ years experience in Construction Project Management, Project Controls, Technical Program Management, or Engineering.

• OR equivalent experience.

• 5+ years experience in Leadership within Construction Project Management, Project Controls and Delivery, or Datacenter delivery.

• 3+ years experience managing cross-functional and/or cross-team projects.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications:

• Experience running construction progress reviews.

• Experience with integrating Owner and Contractor reports.

• Experience with Power BI/App.

• Proficient in analytics and definition of new analytical tooling.

• Experience in leading construction innovation and transformation.

• Construction field experience.

• Experience leading project delivery on a portfolio of medium-to-large-scale projects across industries.

• International team experience.

Technical Program Management IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .