Are you interested in working for one of the most exciting teams at Microsoft? Then look no further than Microsoft Teams Site Reliability Engineering (SRE) team. You will be building solutions that leverage state-of-the-art technologies to deliver the next evolution in collaboration and teamwork.

What is a Site Reliability Engineer (SRE)? SRE is what you get when you treat operations as if it is a software engineering problem. Our mission is to improve the availability, latency, performance, and security of the Microsoft Teams services. Like traditional operations, we keep important revenue-critical systems up and running, even when natural disasters, bandwidth outages and configuration problems occur. Unlike traditional operations groups, we identify and address these software problems directly through software improvements, innovative technologies, and systems automation.

As a Senior Site Reliability Engineer - Teams, you will provide leadership, direction and accountability for networking, infrastructure design, end to end implementation and security for Teams services. Proficient collaboration skills will be required working closely with other engineering teams to ensure services/systems are highly stable and performant and meet the expectations of internal stakeholders and external customers and users . This opportunity will allow you to learn what it takes to deploy and run software as a 24x7 enterprise grade cloud service, hone your security expertise and become an expert in webservices optimization.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Design, write and deliver software to improve the availability, scalability, latency, and efficiency of Microsoft’s Identity services.

• Define the next generation of Teams services infrastructure and routing design and drive its implementation.

• Troubleshoot complex infrastructure and network issues and proactively implement methods to reduce reoccurrence and impact of future incidents

• Develop code, scripts, systems, or platforms that automate complex operations processes (e.g., monitoring, alerting, routing, debugging) at scale.

• Influence and create new designs, architectures, standards and methods for large-scale distributed system.

• Mentor and coach engineers to help them identify and propose relevant solutions.

• Participate in regular on-call rotations and share details related to incidents and their resolution through post-mortem reports and regular review meetings.

• Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values. (https://www.microsoft.com/en-us/about/corporate-values)

Qualifications

Required/Minimum Qualifications

• 6+ years technical experience in software engineering, network engineering, or systems administration

• OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration

• OR Master's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration.

• 5+ years of experience with transmission control protocol/Internet protocol (TCP/IP), load balancing, content delivery network (CDN), access control list (ACL), routing, Transport Layer Security (TLS), Internet Protocol (IP) network analysis and performance and application issues using standard tools.

• 3+ years of experience securing native applications, web applications, distributed or database systems and handling security issues for large scale cloud services and network infrastructures.

Other Qualifications:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Additional or Preferred Qualifications

• 3+ years technical experience running large-scale service on Linux.

• 5+ years experience in scripting languages such as bash, python, and PowerShell, or compiled languages such as C#.

• Demonstrated working knowledge on cloud computing / Azure / AAD.

• Experience with with Docker and Kubernetes.

Site Reliability Engineering IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .