Microsoft Cloud Operations and Innovation (CO+I) team is the team behind the Microsoft’s Cloud infrastructure and is responsible for innovating, planning, designing, building, and operating one of the largest datacenter fleets in the world. We support product teams by providing the secure, compliant, cost efficient, and highly available global infrastructure that Microsoft’s customers depend on. Our focus is on smart growth, high efficiency, and a trusted experience to customers and partners worldwide.

To keep up with rapidly changing customer and business demands, CO+I is looking for an experienced Principal Technical Program Manager who can lead complex changes to our global infrastructure in partnership with business and engineering stakeholders. The successful candidate will be a self-starter who thrives in ambiguity, possess a keen attention to detail, comfortable working in a fast-paced and ever-changing environment, and desire to help shape the overall business. You will lead multiple simultaneous large-scale initiatives with a balance of technical leadership and effective business judgement. If you enjoy solving complex problems and driving impact, the Principal Technical Program Management role may be what you are looking for.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Lead delivery of strategic initiatives within the Cloud Operations and Innovation (CO+I) organization and across the Cloud and AI (C+AI) division, leveraging results-oriented, metrics-driven programmatic approach.

• Develop and maintain a long-term program roadmap, mitigating risks including technology shifts, industry or market constraints, and cost/pricing pressures.

• Guide teams through the development of problem statements, frameworks and methodologies to address crucial business, customer or market opportunities.

• Orchestrate efforts to define and implement recommended solutions on large cross-functional projects with internal teams and external partners, holding teams accountable to achieve desired outcomes throughout the program lifecycle (e.g., quality, compliance, security, safety, sustainability, time-to-market).

• Advance CO+I’s program management (PM) capability by evaluating, improving, encouraging, and applying PM best practices across the organization.

• Drive simplification and automation to evolve processes, services, and solutions, to increase agility and efficiencies while lowering costs.

• Develop and coach a world-class program management team that successfully delivers complex, impactful, visible infrastructure projects and programs

Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values) .

Qualifications

Required/Minimum Qualifications:

• Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development

• OR equivalent experience.

• 3+ years experience managing cross-functional and/or cross-team projects.

Other Requirements:

The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or Preferred Qualifications:

• Bachelor's Degree AND 10+ years experience in engineering, product/technical program management, data analysis, or product development

• OR equivalent experience.

• 8+ years experience managing cross-functional and/or cross-team projects.

• Proficiency in use of process improvement methodology (ex. Lean, Six Simga, and DMAIC-Define, Measure, Analyze, Improve, and Control).

• Experience in successfully working with both technical and business subject matter experts across multiple organizational levels.

• Proven ability to define customer-focused scenarios, author business cases and track value realization, and drive keen insights and identify opportunities to develop solutions.

• Previous experience in data analytics/modeling and datacenter infrastructure management.

Technical Program Management IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay .

#COICareers

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .