Microsoft 365(M365) Intelligent Conversation and Communications Cloud i(IC3) s the platform that powers billions of real-time customer conversations across Microsoft’s first-party (Teams, Skype), second-party (Dynamics), and third-party solutions (through Azure Communication Services). The platform enables reliable and high-quality messaging, meeting, and audio/video calling services that work every time, from anywhere, seamlessly across all customer touchpoints. Conversations on our platforms are made more intelligent in real-time, empowering best-in-class productivity tools for the modern workplace where every call, meeting, or chat will make the next one better.

We are the team behind all the runtime policy scenarios across multiple products, and develop one of the largest scale, business-critical distributed systems in Microsoft. Our services protect organizations from data exposure or inappropriate/unwanted communication, and we process 10 billions of requests/day, enabling hundreds of millions of active enterprise as well as consumer users. The micro services are highly scalable, highly available, and extremely performant in geo-redundant, multi-tenant systems and honor data sovereignty, privacy, security, and compliance. As a Principal Software Engineer, you will have an opportunity to work with a highly collaborative and fun team in a fast-learning environment. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Partner with appropriate stakeholders to determine user requirements for a set of scenarios.

• Lead identification of dependencies and the development of design documents for a product, application, service, or platform.

• Lead by example and mentors others to produce extensible and maintainable code used across products.

• Leverage subject-matter expertise of cross-product features with appropriate stakeholders (e.g., project managers) to drive multiple group's project plans, release plans, and work items.

• Hold accountability as a Designated Responsible Individual (DRI), mentoring engineers across products/solutions, working on-call to monitor system/product/service for degradation, downtime, or interruptions.

• Proactively seek new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale and shares knowledge with other engineers.

• Design, develop and operate large-scale geo distributed software services running on Kubernetes and Azure CosmosDB/Redis.

• Adhere to modern software engineering practices through design and code reviews.

• Write clean and optimized code, improve test coverage for services, organize and implement integration tests, and resolve problem areas. 

• Consider testability, portability/monitoring, reliability, and maintainability, and understand when code is ready to be shared and delivered. 

• Develop “best-in-class” engineering for our services by ensuring that the services and the components are well-defined and modularized, secure, reliable, diagnosable, actively monitored and reusable.

• Gain a working understanding of Microsoft as a business and collaborate with stakeholders and architects to contribute to cohesive, end-to-end experiences for our users. 

• Focus on customer/partner needs through a data driven approach.

Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, or related technical discipline AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, or JavaScript

• OR equivalent experience.

• 4+ years of experience with Microsoft Azure, Amazon Web Services, Google Cloud or Oracle Cloud Infrastructure.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or Preferred Qualifications

• 4+ years of experience with Kubernetes

• Drive complex outcomes, partnering with teams across multiple time zones and across organizational boundaries – the scope of this role is division-wide.

• Performance analysis and optimization of web services and software.

Software Engineering IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications and processes offers for these roles on an ongoing basis.

#M365

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .