The Commerce Platform & Experiences (CPX) team is looking for a Principal Group Engineering Manager who will manage an international team.  As a Principal Group Engineering Manager , you will be leading and growing talent in an organization, running mission-critical commerce services with solid fundamentals and engineering excellence, and delivering on innovation that includes Artificial Intelligence (AI). 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. 

Responsibilities

People Management  

• Managers deliver success through empowerment and accountability by modeling, coaching, and caring.

• Model - Live our culture; Embody our values; Practice our leadership principles.

• Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.

• Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others. 

Implement  

• Oversees teams to drive multiple group's project plans, release plans, and work items in coordination with appropriate stakeholders (e.g., project managers) across products.

• Reviews, implements, and recommends updates to resource management in response to changing context. 

• Guides team experimentation to determine the effectiveness of changes, leads new changes, and monitors developments for prototyping and testing across products and multiple teams, interprets results, and makes a decision on next steps or ship decision from results. 

• Establishes standards for the correct measures to deploy products.

• Optimizes deployments across products and components to meet differing business objectives.

• Provides technical and people leadership to assure that solutions are deployed in a safe manner, and sets best practices. 

Reliability and Supportability  

• Establishes standardized processes and guides others that implement solutions and mitigations to issues impacting performance or functionality of Live Site services.

• Reviews and writes complex issues postmortem and shares insights across teams. 

• Leads the resolution of complex site incidents and oversees for Designated Responsible Individuals (DRI) and directs the work of other engineers across product lines.

• Oversees processes used to alert stakeholders to status and establishes actions to restore system/product/service.

• Reviews and approves proposed playbook.

• Ensures responses are within Service Level Agreement (SLA) timeframe.

• Leads efforts to reduce incident volume, looking globally at incidences and providing broad resolutions. 

• Provides technical and team leadership in efforts to collect, classify, and analyze complex data and analyses on a range of metrics (e.g., health of the system, where bugs might be occurring).

• Leads the refinement of products through deeply complex data analytics and makes informed decisions in engineering products through data integration. 

Engineering Excellence  

• Shares and teaches others best practices about new tools and strategies.

• Oversees the decision-making process around tool development.

• Oversees resourcing of tool development and reuses them within the team. 

• Defines and develops standardized, repeatable, and scalable solutions to guarantee quality. 

• Oversees team and provides technical leadership through efforts to ensure the correct processes are followed to achieve a degree of security, privacy, safety, and accessibility across solutions and teams.

• Oversees and leads development and assures presence of visible evidence to demonstrate compliance for products. 

• Maintains an up-to-date understanding and advises engineering teams on both global and local regulations for technologies and system applications to ensure regulations are followed and met.

• Builds and maintains impactful partnerships, driving collaboration with key partners across Microsoft ecosystem of engineers.

• Acts as a key contact for leadership to ensure communication with partners' expectations.

• Oversees partner teams across Microsoft (e.g., Xbox, Office) and their end goals for products to drive and achieve desirable user experiences and fitting dynamic needs of partners/customers through product development.

• Monitors project status, and communicates project progress across teams.

• Proactively escalates situations to long-term, senior-level strategic network when resolving complex blockers. 

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, or related technical discipline AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

• OR equivalent experience.

   

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:  

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

   

Additional or Preferred Qualifications

• Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

• OR Master's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

• OR equivalent experience.

• 6+ years people management experience.

Software Engineering M6 - The typical base pay range for this role across the U.S. is USD $158,500 - $276,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $202,800 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .