Senior Manager Make Systems Leader - 2406174605W

Description

MedTech Supply Chain Quality Excellence leader will identify and deploy Quality MAKE systems across MedTech Quality to drive growth, delivery, quality, and cost improvements. He or she will serve as the business product owner for Quality MAKE systems and will partner with JJT to deliver new and innovative capabilities in support of Digital Transformation Excellence and business needs. He or she will interface with various cross-functional stakeholders and will drive alignment and prioritization of use cases and supporting solutions, process improvement opportunities, evaluation of new MAKE system solution including development and approval of business cases in alignment with business needs. They will lead all aspects of introduction of new MAKE Systems and associated process improvements in achieving target outcomes which includes chartering, metrics identification, resource requirements, detailed schedule, milestones, identification, and mitigation of risks including stakeholder change management plan and communication plans. Through stakeholder interfaces, they will capture and translate customer insights into target use cases including conducting internal and external benchmarking in surfacing best practices for adoption.

In addition to identification and deployment of new MAKE Systems leveraging process excellence tools & methodologies to drive process standardization and building and coaching local teams on adoption of new practices and skill that will help sustain improvements.

Under the supervision of leadership and in accordance with all applicable federal, state, and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position will encompass:

• Serves as the business representative and subject matter expert; owns the vision and prioritization of new features and/or enhancements to a Make System

• Identifies business customers’ unmet needs and align on the problems to be solved with Product and squad members

• Drives Process and technology standardization and best practices including establishment of MAKE System playbook and its adoption

• Translates business requirements into user stories & acceptance criteria

• Coordinates site level resource, SME workshop and deployment planning

• Lead the identification, evaluation, and implementation of automation and digital technologies associated to Make Quality related processes across the SC internal network, to enhance business processes, customer experience, compliance with standards and regulations, and operational efficiency.

• Collaborate with cross-functional teams to identify process improvement opportunities and drive process reengineering initiatives.

• Analyze and assess current Make Quality systems, and tools, and implement changes to optimize efficiency and effectiveness.

• Establish performance metrics and KPIs to evaluate the success and impact of digital transformation and process improvement initiatives.

• Provide leadership and guidance on change management activities, ensuring successful adoption and integration of digital technologies and process improvements.

• Collaborate with key stakeholders to identify and prioritize digital transformation projects based on strategic objectives and business impact.

• Build strong relationships with technology partners, vendors, and industry experts to stay updated on emerging trends and technologies.

• Provide coaching and training to team members and employees on digital tools, process improvement methodologies, and change management approaches.

• Support budget cycle (LRFP, JU, BP, NU) to accommodate business needs

Qualifications

EXPERIENCE AND EDUCATION

• A minimum of a bachelor’s degree in Engineering or relevant scientific/technical field and 10 years proven experience, or an advanced degree in Engineering or relevant scientific/technical field and 5 years proven experience

• Experience with introduction of new technologies and systems in the regulated healthcare industry

• Demonstrated experience in process improvement initiatives with cross-functional, diverse, global teams using PEx Methodology

• Experience with developing innovative approaches to Quality challenges in a fast-paced, changing global environment

• Demonstrated experience in effective project management

• Strong communication and change management skills

• Ability to zoom-in and zoom-out for strategic and tactical activities

REQUIRED KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES and AFFILIATIONS

• Proficient technical writing skills

• Certified PEx Green Belt or Black Belt

• Able to manage complex strategic programs with multiple stakeholders

• Able to provide outcome-based/value-driven focus to the organization

• Strong negotiation, communication, and change management skills

• Proven success in influencing highly successful teams

• Capable of building strong partnerships across segments & regions, acting as the mediator between organizations while optimizing the value proposition

• Strong relationship development, conflict resolution, and team building instincts, with the ability to build partnerships both internally and externally

• Makes the customer central to all thinking

• Ability to coach talent on Quality Engineering principles and practices

• Fluent verbal and written English communication skills; other language skills advantageous

LOCATION & TRAVEL REQUIREMENTS

• 30-40% travel with regional reach

• Primary location is at any site in North America, LATAM, APAC or Europe with possibility to perform activities remotely

COMPANY DISCLAIMER

Company management reserves the right to add, delete or otherwise alter assigned duties at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The base pay range for this position is $97,000 - $166,750.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. For additional general information on company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

Primary Location NA-US-New Jersey-Raritan

Other Locations NA-US-Puerto Rico-Guaynabo, Latin America-Brazil, NA-US-Florida-Jacksonville, NA-US-Pennsylvania-West Chester, NA-US-Massachusetts-Raynham, NA-United States, NA-US-Ohio-Cincinnati

Organization Medical Device Business Services, Inc (6029)

Job Function Quality Engineering

Req ID: 2406174605W