TouchPoint

Salary: $80,000-$90,000

Other Forms of Compensation: Bonus

Pay Grade: 15

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. ces including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

The Director of Patient Transportation and Patient Observation Services is responsible for the effective leadership of services which includes the successful management of supervisors, finances, client relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity. The Director will also be responsible for the overall planning, organizing, directing and controlling of Patient Transportation and Hospital activities.

Key Responsibilities:

• Responsible for the accuracy and timeliness of financial data and statistics

• Develop and recommend department operating budget

• Coordinate transportation activities and services with other hospital departments

• Maintain records and statistics for administrative and regulatory purposes

• Plan, organize, direct, coordinate, and supervise functions and activities of the department

• Establish work standards and work flow

• Establish and implement policies and procedures for departmental operations

• Fosters good client relationships

• Ensure compliance with all regulatory agencies

• Proactive in the achievement of the facility goals and objectives

• Demonstrate proficiency with respect to TeamChimes, TeamTransport and all related software

Preferred Qualifications:

• Associate's degree or higher preferred

• Previous hospital patient transportation/safety experience is helpful

• Management experience in a healthcare setting is desired

• Management of at least 30 or more employees required

• Ability to analyze and interpret financial and other data

• General intuition for business

• Excellent interrelation skills. Service/quality demeanor

• Ability to plan, prioritize, and achieve effective time management

• Ability to work under pressure and meet established benchmarks

• Public speaking/client presentation experience

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Touchpoint are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1354479

TouchPoint

TRISHA SOMMERNESS

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