Wholesale Lending Services (WLS) exists within Commercial Banking and provides loan servicing functions for all four JPMorgan lines of business.

As a Control Manager Senior Associate on the Control Management Team, you will spend every day maintaining a strong and consistent control environment across Wholesale Lending Services (WLS) and specifically Commercial Real Estate products. You will be responsible for providing support for the end-to-end execution of Control & Operational Risk Evaluation (CORE) requirements, including control breaks and resolutions to reduce financial loss, regulatory exposure, and reputational risk. You will be supporting all the control related efforts for the Wholesale Lending Services Operations and will be part of the Control and Continuity Services team. Every day you will be working closely with various Operational roles and peers across the Business Operations Executive (BOE) team and will engage with legal, compliance, risk, audit, and technology control functions.

Job Responsibilities:

• Partner with stakeholders, evaluate and perform an end-to-end analysis of the business' risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks

• Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols

• Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies

• Assist with development of Risk & Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units

• Identify, escalate and report risk events. Work with the appropriate groups to determine control weakness and root cause. Record risk events in the corporate internal tracking system

Required qualifications, capabilities, and skills:

• Bachelor's degree or equivalent experience required

• 3 or more years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business related function/operation

• Strong problem solving and analytical skills

• Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner

• Strong interpersonal skills with effective collaboration and ability to build and maintain relationships

Preferred qualifications, capabilities, and skills:

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans