UPMC is currently hiring full-time and part-time Patient Services Representatives to work patient registration at the front desk and bedside in the Emergency Department.

We have opportunities located at our hospitals all across Allegheny County with varying schedules. Let us know what you are looking for by applying and a recruiter will help you find your ideal schedule and location!

Whether you are a current patient access employee looking for career growth, or a candidate wanting to provide an exceptional experience to patients, we want to talk to you!

Responsibilities:

Your typical day will be working with patients and family members as they come into the Emergency Room. You will be one of the first UPMC team members they interact with to get checked in. As part of that process, you will:

• Obtain or update necessary demographic and insurance-related information.

• Confirm insurance eligibility

• Collect and record patient payments including co-payments, co-insurance, and deductibles Obtain applicable signatures for consent to treat and financial responsibility, along with signatures on any required forms

Required Experience:

• Completion of High School graduate or equivalent.

Preferred Experience:

• One year of experience in a healthcare setting or six months in a UPMC Patient Access position is preferred.

• Medical Terminology, third-party healthcare coverage experience, and a strong understanding of managed care regulations are preferred.

• Experience with personal computer-based applications, other various office equipment, and proficient typing skills.

• Excellent interpersonal, written, and verbal communication skills are required.

• Initiative to work productively with minimal supervision.

Clearances/Licensure: (to be acquired after offer acceptance and before the start date – we will provide instructions on how to obtain):

• Act 33 Child Clearance with Renewal

• Act 31 Child Abuse Recognition and Reporting Training.

• Act 34 Criminal Clearance with Renewal

• Act 73 FBI Clearance

UPMC is an Equal Opportunity Employer/Disability/Veteran

At UPMC, we strive to ensure that diversity, inclusion, dignity, respect, and cultural awareness is at the core of everything we do. By fostering an environment where every member of our team has a voice, regardless of race, ethnicity, gender identity, sexual orientation, faith, age, or culture, we aim to emphasize a simple point: who you are is important, and who you are has a place at UPMC.