Summary This position will serve as the Director, Office of Quality Management for the Phoenix Area Indian Health Service. The incumbent will ensure quality of care and facilitate performance improvement at the Public Health Service hospitals, critical access hospitals, health centers, regional treatment centers, and clinics of the Phoenix Area. The Director will also serve as a part time direct care Physician. Responsibilities Works closely with the Chief Medical Officer on matters of organized medical staff functions, medical staff leadership, and appropriate Area Wide policy. Supports and leads an area-wide approach to patient safety and risk management, utilizing contemporary approaches to system-level safety culture, as well as root cause analysis and review, including potentially compensable events and medical errors. Supports and leads the effort to utilize error tracking and reduction of hospital acquired injuries and infections. Assists and guides the staffs of the Phoenix Area IHS health facilities toward a process establishing, maintaining and/or improving systems of professional standards review, retrospective and concurrent patient care evaluation activities, utilization review and overall quality assurance programs. The Director identifies developmental and training needs of employees and provides or makes provision for such development and training. They make decisions on work problems presented by subordinates. The incumbent serves as a physician in a clinic setting at sites as directed by the Chief Medical Officer. Requirements Conditions of Employment Must pass pre-employment examination. Selectee may be subject to a probationary period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. A one-year supervisory/managerial probationary period may be required upon selection/placement. Confidential Financial Disclosure Form required. Measles and Rubella immunization required for selectees born after 1957 and seasonal influenza immunization is required for all staff working in Indian Health Service health care facilities. The selected individual is required to obtain and maintain medical staff clinical privileges, including any licensure requirements. If privileges are not obtained or maintained during employment, the employee will be subject to adverse actions, up to and including removal from Federal service. On-call hours or standby duty may be required. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. You will need to set up direct deposit so we can pay you. Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process. Qualifications To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): All physicians must meet all three of the following basic requirements: 1. Degree - Doctor of Medicine or Doctor of Osteopathy from a school in the United States or Canada approved by a recognized accrediting body in the year of the applicant's graduation. A Doctor of Medicine or equivalent degree from a foreign medical school that provided education and medical knowledge substantially equivalent to accredited schools in the United States may be demonstrated by permanent certification by the Educational Commission for Foreign Medical Graduates (ECFMG) or a fifth pathway certificate for Americans who completed premedical education in the United States and graduate education in a foreign country. 2. Graduate Training Subsequent to Degree - 1 year of supervised experience providing direct service in a clinical setting, i.e., 1 year internship or the first year of a residency program. This graduate training must by approved by accrediting bodies recognized within the U.S. or Canada. 3. Licensure - Active, unrestricted license to practice medicine in a State, District of Columbia, the Commonwealth of Puerto Rico, or a territory of the U.S. Applications will be accepted from physicians who are not currently licensed; however, if selected for a Federal appointment they must obtain a license before entering on duty. (Must submit a copy with your resume) MINIMUM REQUIREMENTS: In addition to the above, physicians must also meet the following requirements for the GS-15 level: The Incumbent must have experience with utilizing proven improvement methodologies such as used by professional associations like the American Society for Quality, Institute for Healthcare Improvement, and the Lean Enterprise Institute. Incumbent must have experience contemporary improvement methodologies such as with Six Sigma, Lean Design, and Model for Improvement. Incumbent must demonstrate proof of administrative and managerial ability at a level that is commensurate with this level and position. This experience must demonstrate all of the following knowledge and abilities. Comprehensive knowledge of institutional and regional health care systems to serve as an authority in matters pertaining to health care systems clinical and management operations. Ability to communicate successfully, both orally and in writing, with a variety of people, including health care professionals, other IHS employees, tribal health boards, etc. Ability to successfully perform duties such as developing procedures, planning, organizing and monitoring studies involving analysis of data and preparing reports. Experience which demonstrates knowledge of an ability to interpret standards of accreditation such as Medicare, TJC, AAAHC, College of American Pathologists, etc. This must include ability to apply these standards to varying clinical settings. Demonstrated ability to work as a team member. SELECTIVE PLACEMENT FACTOR: In addition to the minimum requirements, the following certification is determined to be essential to perform the duties and responsibilities of a particular position. Applicants who do not meet a selective placement factor are ineligible for further consideration. Must possess and provide a copy of current Board Certification in the specialty of the position by the American Board of Medical Specialties (ABMS) or the American Osteopathic Association (AOA) This position requires that you obtain and maintain medical staff clinical privileges. If they are not obtained or maintained during employment, the employee may be subject to adverse actions, up to and including removal from the Federal service. You must meet all qualification requirements by the closing date of the announcement. Education This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information This position is eligible for workplace flexibilities which may include remote work or telework options, and/or flexible work scheduling. These flexibilities may be requested in accordance with the HHS Workplace Flexibilities policy. https://www.hhs.gov/about/agencies/asa/ohr/hr-library/990-1/index.html. Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Recruitment or Relocation incentives or Permanent Change of Station may be authorized and is subject to availability and approval. If offered, you will be required to sign a one (1) year service agreement. Failure to fulfill the service agreement will result in repayment of the incentive. The Indian Health Service (IHS), National Health Service Corps (NHSC), and the Health Resources and Services Administration (HRSA) have student loan repayment programs for qualifying health disciplines. This is a competitive process separate from the hiring process. Opportunities for LRP are based on agency hiring priorities and availability of funds. For additional information please visit: For IHS - http://www.ihs.gov/loanrepayment/ For NHSC - https://nhsc.hrsa.gov/loanrepayment/ For HRSA Nurse Corps - https://bhw.hrsa.gov/loansscholarships/nursecorps This position has no promotion potential.