Overview

Terros Health is pleased to share an exciting and rewarding opportunity for a Health Center Relations Specialist working at our 23rd Ave Healthcare Center in Phoenix, AZ.

We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 50 years. We help people live their lives in recovery and we save lives every day.

Our programs are accessible and focus on the whole person including: primary care, nutrition, counseling and groups sessions, addiction treatment, children’s services, housing, and pharmacies. Our staff possesses great service and administrative skill sets and in-depth knowledge of patient care that complement the whole person and circle of care. Along with great benefits, continuous training and a welcoming environment, we offer the opportunity for you to grow in your career with Terros Health.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than four decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

Recently awarded among Arizona’s Most Admired Companies in 2022 by AZ Big Media

Responsibilities

Terros Health (http://www.terroshealth.org) is hiring a Health Center Relations Specialist for our 23rd Ave Health Center in Phoenix, AZ.

Full Time, Employment

$300 Sign on Bonus!

This is NOT an MA position

Full-Time, Employed

Monday - Thursday 8:30am - 5:30pm, Fridays until 5:00pm

Scheduling Patient Appointments

Greeting Community Members

Serve as a Resource for Information

Full Benefits, Including 401K and Generous PTO/PST (4+ weeks)

Duties include:

• Scheduling patient appointments for our Clinicians, Med Providers and Primary Care Physicians

• Establish the payer/insurance eligibility for patients upon arrival

• Answer incoming phone calls

• Perform patient intake interviews

• Records Management Information System data and provides required reports

• Function as a receptionist

  Apply with your resume atwww.terroshealth.org

  Benefits & Wellness

• Multiple medical plans - including a no premium plan for employees and their families

• Multiple dental plans - including orthodontia

• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support

• 4 Weeks of paid time off in the first year

• Wellness program

• Child Care Support Program

• Pet Insurance

• Group life and disability insurance

• Employee Assistance Program for the Whole Family

• Personal and family mental and physical health access

• Professional growth & development - including scholarships, clinical supervision, and CEUs

• Employee perks and discounts

• Gym memberships

• Tuition at GCU and University of Phoenix

• Car rentals

• Bilingual pay differential

Qualifications

+ + At least one-year relevant front office customer facing and focused service experience in healthcare, hospitality (i.e., meeting or conventions, hotel), or banking preferred. Front office experience in healthcare, behavioral health, dental or a medical office is preferred.

• High School Diploma, GED within six (6) months of assuming this position Or Associates degree in medical and health (e.g. healthcare administration, insurance billing and coding, psychology) or care social work, human services, communication preferred.

• Familiarity with health insurance eligibility and EMR.

• Able to type 40-50wpm.

• Two years of experience in office procedures (preferred).

• Ability to maintain professional working relationships.

• Proven track record of delivering a high level of customer service in a healthcare setting.

• Applicant must possess or be able to attain a State of Arizona Level One Fingerprint Clearance Card within (7) days of employment

• This role is a non-driving position. This position is performed at one location and does not require travel to various Terros Health centers. May be 18 years of age and with less than two years’ driving experience or no driving experience.

• Must pass a TB Test.

• • Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Job LocationsUS-AZ-Phoenix

Job ID 2024-9204

of Openings 1

Category Customer Service

Program Business Office

Weekly Hours 40