Primary City/State:

Phoenix, Arizona

Department Name:

Security-BUMC-P & BBHH-Corp

Work Shift:

Day

Job Category:

Clinical Support

You have a place in the healthcare industry. At Banner Security, we pride ourselves on our highly skilled and compassionate staff providing a therapeutic healing environment. If this sounds like something you are ready to be a part of, we want to hear from you!

In this role as an Access Control Clerk, you will be responsible for greeting, screening, and providing direction to employees and visitors. This position provides quality customer service while controlling access to secured areas. Working closely with the facility Security staff, this is a great entry-level position for those interested in gaining experience.

Location: BUMC-Phoenix

Day Shift, Squad B, Wed-Sat: ½ Day Wed: 12pm-6pm, then Thur-Sat 6am-6:30pm

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position is responsible for greeting, screening, and providing direction to employees and visitors. This position provides quality customer service while controlling access to secured areas by verifying appointments with appropriate staff.

CORE FUNCTIONS

1. Greets and assists visitors to the area. Provides them with general information regarding processes and policies, and directs them to appropriate resources, services, or areas.

2. Maintains an orderly waiting area and provides a positive/satisfying/friendly experience. Reports maintenance issues as needed to facilitate visitor comfort and safety.

3. Performs visitor authorization procedures, serves as a liaison between visitors and staff, relays visitor concerns to staff, and coordinates visitor support services such as validating parking, and taking and relaying messages, etc.

4. May answer phones, transfer calls, take messages, and relay messages and information as needed.

5. May perform these additional functions, depending on assigned area: assembles charts, files, sorts mail, maintains supplies inventory, or other appropriate duties as requested.

6. Performs functions within established parameters. Customers include employees, families, and the community at large.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Must have good interpersonal communication and display compassion in stressful situations.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability