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Job Summary

We are seeking a Lead Designer to join our team at Xumo, to help us extend our brand and visual identity in all consumer touchpoints, including advertisements, product marketing, instore and packaging artwork, social media, sales and training materials and more. As the Lead Designer, you will play a pivotal role in bringing to life Xumo’s visual identity in meaningful and relatable ways to our customers through brand voice and customer touchpoints by owning and operating within a design system to ensure consistency across all touchpoints. This role will create specifications and provide recommendations to clarify and evolve brand guidelines for internal teams and partners to adhere to, while serving as a vocal advocate for maintaining a consistent brand vision. Other responsibilities include understanding the complexities of various customer journey endpoints and partner relationships to proactively develop solutions that seamlessly integrate into and make these experiences clearer. You’ll be instrumental in crafting simple and delightful moments that raise awareness of our brand and enhance our customers' enjoyment by designing elements for everything Xumo, in advertisements, packaging, social media, websites and in product experiences. Comcast and Charter Communications will form a 50/50 joint venture that will bring our world-class Flex streaming platform, 4K streaming devices, voice remote and XClass TVs nationwide. You will want to join our innovative team, because together we will develop and offer consumers a next-generation streaming platform, with a world-class user experience and navigation and all the top apps, bringing more choice to the streaming marketplace. Comcast also will contribute XUMO to the joint venture, our free ad-supported service that currently delivers more than 200 unique streaming channels and features hundreds of free content choices.

Job Description

Additional Information/Responsibilities:

• Position is office based in Philadelphia, PA or Irvine, CA-- 4 days/week & 1 day remote

• This position is not eligible for visa sponsorship. Applicants must be authorized to work for Comcast in the United States without a current or potential future need for sponsorship

Core Responsibilities

• Specializes in user experience strategy and design, as well as front-end prototyping for web, mobile and other digital delivery platforms, helping drive the support and future development of various Comcast products and service across multiple platforms.

• Collaborates on and oversees the experience design for external digital communications and Web sites for the Company, including content development, user research, user-centered design processes, project leadership and user experience prototyping and development.

• Leads a variety of web and new media projects for the company. Collaborates in special projects for the Company where there are additional needs for new media communication.

• Oversees efforts to expand and enhance the digital delivery channels of the company, improving the user experience for accessing current and future publications, outreach, research, data, special projects, speeches, education materials, multi-media content and other types of communications that support the mission of the company.

• Assesses a product's positioning and role within the online organization's sites, products and services. Develops and writes interaction and functional specifications.

• Reviews competing products and recommends design solutions that differentiate the organization's products from those of competitors.

• Develops new research and tests theories that lead to alternative, leading-edge design solutions.

• Consistent exercise of independent judgment and discretion in matters of significance.

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion & diversity.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years