Reference #: 1008272 SHIFT:Day (United States of America)

Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

A Brief Overview The Enterprise Data & Analytics Team is an essential part of the Center of Healthcare Quality & Analytics (CHQA) team within the Children's Hospital of Philadelphia (CHOP). Its mission is to ingest, manage, and transform the enterprise's data assets into actionable insights which improve the healthcare delivery system. The Enterprise Data & Analytics team functions include Data Engineering, Application Development, Data Governance, Business Intelligence, Analytics Services (Visualization, Process Improvement, and Business Analysis) and Advanced Analytics. This position would primarily focus on the implementation, maintenance, and support of data and business intelligence platforms. Daily work would include identifying recurring tasks and automating them, performing routine maintenance, and performing capacity analysis.

The department works approximately 80% remotely, 20% on site in our Philadelphia offices on an as-needed basis.

What you will do Build and manage on premise and cloud data/analytics platforms and products. Identify opportunities for cost optimization and improve speed of delivery. Identify opportunities for performance improvements and automation. Ensure service reliability and service availability to ensure adequate service levels. Maintain and support Continuous Integration and Continuous Delivery (CI/CD) pipelines for data and analytics products. Perform incident and problem management. Perform root cause analysis. Create and maintain documentation for platform and end user support. Administer user accounts as part of platform RBAC models Administer user training as needed, both individual and in groups Review and maintain platform licenses Participate in a shared production on-call support model. Be a critical part of a scrum team in an agile environment, ensuring the team successfully meets its deliverables each sprint Must possess critical thinking and creative problem-solving skills along with the ability to communicate well with stakeholders throughout the organization

Education Qualifications Associate's Degree Computer Science, Informatics, Information Systems, or another quantitative field. Required Bachelor's Degree Computer Science, Informatics, Information Systems, or another quantitative field. Preferred

Experience Qualifications At least four (4) years Managing data and analytics Visualization infrastructure such as Qlik Sense, SAP Business Objects, Power BI, R Studio Connect platforms. Required or At least four (4) years Managing data and analytics infrastructure such as SQL/No SQL data stores and/or application hosting platforms and/or ETL products such as Informatica, Data Stage etc., Required At least six (6) years Managing data and analytics Visualization infrastructure such as Qlik Sense, SAP Business Objects, Power BI, R Studio Connect platforms. Preferred r At least six (6) years Managing data and analytics infrastructure such as SQL/No SQL data stores and/or application hosting platforms and/or ETL products such as Informatica, Data Stage etc., Preferred At least one (1) year Experience working with at least one of the public cloud platforms such AWS/Azure/GCP. Preferred

Skills and Abilities Hands on experience with supporting a business intelligence tool such as Qlik Sense, Business objects, or Power BI Hands on experience in establishing and governing Role based access controls (RBAC) Basic knowledge of data integration/ETL/ELT tools: DBT, Informatica, MS Integration Services etc. Basic knowledge of version control systems such as Git. Hands on experience supporting web based applications including rotation of security certificates Hands on experience with job orchestration tools like Tidal, Control-M, Airflow etc., Good hands-on experience with Linux (RHEL/Debian) operating system Good hands-on experience with windows server operating system Basic understanding of Distributed computing, Scalable architectures, and micro services architecture Basic understanding of Operating system concepts and networking concepts. Ability to code with scripting languages such as Python, Bash, PowerShell, groovy etc., Experience utilizing Agile methodology for development Experience using an Enterprise ticketing system such as Service Now, BMC Remedy, JIRA etc Able to work autonomously as well as part of a team

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.