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Comcast Analyst, Global Benefits Integration and Enablement in Philadelphia, Pennsylvania

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for ensuring the seamless execution and delivery of annual open enrollment and program changes across Comcast’s U.S. health, welfare and retirement benefit programs. Works with a cross-functional team to ensure a holistic understanding of Comcast’s Global benefits strategy encompassing our three wellbeing pillars (Physical, Emotional and Financial) in order to effectively implement and communicate our robust program offering through an exceptional employee experience. Supports ongoing strategic vendor management and annual renewal activities for key programs.

Job Description

Core Responsibilities

  • Leads analysis and design of existing and new Global Benefits products and services that span across Physical, Emotional, and Financial Wellbeing pillars.

  • Implements employee benefit changes to maintain external equities and effectively participates in employee communication planning and reviews .

  • Collaborates effectively with Procurement, Finance, Legal, and Employee Relations, Service Delivery, and other key stakeholders to monitor vendor and product performance.

  • Develops scalable processes in collaboration with Core Services to support and benefit Global Benefits’ architecture vision.

  • Assists S enior Director with annual project management activities to support employee open enrollment readiness including:

  • Alignment of open enrollment project plan with Service Delivery

  • Implementation and communication of employee benefit changes

  • Coordinates reviews and updates to plan documents and SPDs

  • Understands and communicates interdependencies with other projects outside of open enrollment

  • Coordination of updates to fees and financial provisions for annual rate template

  • Helps to define success metrics and establishes a plan with Core Services and Data Services to track, monitor and measure the success of those metrics.

  • Completes assessments of Global Benefits products and services of the following areas: problem statements, process flows, gap analyses and solution recommendations.

  • Interacts closely with matrixed cross-functional teams (both field and corporate) in order to secure alignment.

  • Supports Physical, Emotional and Financial Wellbeing pillars with day-to-day vendor management activities including, but not limited to , implementation, contracting, service delivery and relationship management.

  • Assists Sr. Director with annual competitive bidding/market solicitations, including:

  • Stakeholder engagement

  • Development of RFP requirements

  • Project management with in-house or external partners

  • Vendor Relationship Management

  • Vendor Selection & Approvals (in conjunction with pillar partners and product owners).

  • Provides analysis of benefits claims data and comparison data to influence decision making pertaining to plan designs

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.

  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

  • Win as a team - make big things happen by working together and being open to new ideas.

  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

  • Drive results and growth.

  • Respect and promote inclusion & diversity.

  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

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