Job Description Summary

The Global Services Technical Instructor role is responsible for delivering, and supporting the analysis, design, and development of technical learning of medical devices and systems in a highly regulated industry. The qualified individual will apply engineering and educational fundamentals toward developing expertise in Magnetic Resonance Imaging for service personnel. The instructor will ensure all internal and external customer needs are met and that students are prepared, supported and empowered to serve our customers safely and effectively.

Job Description

Roles and Responsibilities

• Work integrally with associated Product Engineering, Service Methods, and Field Service teams to create, manage, coordinate, and deliver training (globally) to internal and external partners and customers. This will include select duties as content developer, trainer, and registrar.

• May include direct people management responsibility including staffing and performance development. Use/Develop knowledge of Magnetic Resonance Imaging, analytical thinking, and technical experience to execute policy/strategy.

• Develop Subject Matter Expert level knowledge of best practices and gain awareness of the competition and the factors that differentiate GEHC Products in the market.

• Uses sound engineering judgment and has some ability to propose different solutions outside of set parameters to address more complicated processes with technical variety. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.

• Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.

Required Qualifications

• Recognized service expertise in the MR modality with either an Associate’s degree OR Bachelor’s degree and at least three years experience in a related field.

• Demonstrated understanding of Engineering & Applied Science Fundamentals.

• Demonstrated ability to receive and convey engineering and mechanical details.

• Able to read & follow written work instructions using basic instruments and tools.

• Excellent interpersonal skills with the ability to create varied learning styles for all students.

• Fluid communication in English.

• Comfortable relating to persons of widely diverse cultures and backgrounds.

• Team player, with a positive attitude and a passion for creativity.

• Outstanding communication skills and ability to work with teams in a fast-paced environment.

Desired Characteristics

• Field Service or Modality Engineering experience.

• Experience with MR Scanner System Maintenance & Repair procedures.

• Experience with MR Magnet System Maintenance & Repair procedures.

• Experience with virtual training and learning.

• Strong technical writing skills and attention to detail.

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: Yes