If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Day - 08 Hour (United States of America)

Senior Director, Quality – Cancer DSL

Location: Palo Alto, CA

Reporting to and partnering with the Board of Directors and Vice President of the Cancer Destination Service Line (DSL), this is a unique opportunity at one of the most respected healthcare institutions in the U.S. This is an exceptional opportunity for an experienced professional to join one of the country's top academic health systems focused on bridging a spirit of discovery with the very best in diagnosis and treatment, with outstanding quality, compassion, and coordination of care.

Stanford Health Care was named one of the “Best Hospitals Honor Roll” published by U.S. News & World Report for 2023-2024. We made notable strides in several domains. We achieved top-10 national rankings in eight of our specialties — a noteworthy increase from three last year. In addition, our ENT specialty received a No. 1 ranking for a second consecutive year. Stanford Health Care also stands tall as a leading healthcare provider in California, sharing the No. 1 position in the state.

Leadership

Now more than ever, leaders play a pivotal role in both guiding and engaging their teams. Collaboration, connectedness, and constant communication are vital during this most unique time we are all facing. Stanford Health Care provides leaders with perspectives in resilience and self-care including building on presence and trust. Leaders can also find offerings through our Talent Development Team Courses on engagement and communication, as well as situational leadership and crucial conversations. Skills learned will directly apply to this new environment we are faced with. We hope leaders will make use of what is offered and find these resources helpful throughout the professional development journey.

Changing the Future:

Stanford Medicine leverages its resources as a premier academic institution to develop cutting-edge diagnostics and treatments and provide patients with the highest quality care. The Cancer Destination Service Line is a National Cancer Institute (NCI)-designated Comprehensive Cancer Center which serves patients across the world. Its robust network of seven clinical sites staffed by Stanford’s team of renowned surgical oncologists, medical oncologists, radiation oncologists and more enables care for the patient at locations that are convenient for them. Its mission of treating the whole patient through the comprehensive care navigation and supportive service programs address the entire patient experience through diagnosis, treatment, recovery, and beyond. As a part of the Cancer DSL leadership team, you will be at the forefront of the ongoing innovations and initiatives which improve how Stanford delivers care and improves the lives of the patients it serves.

This is a Stanford Health Care job.

A Brief Overview

The Senior Director of Cancer DSL Network Quality provides overall leadership and direction for cancer quality and safety across the Cancer DSL Network, working under the direction of the Executive Director of the Cancer DSL and in a matrixed relationship with the Executive Director of Quality Improvement. Works closely with the Associate Medical Director(s), Medical Director of the Cancer Center, and the Associate Medical Director(s) of Cancer Quality to define quality priorities for the Cancer DSL Network and executes the plan to improve quality and safety. Develops and implements strategic initiatives resulting in operational and clinical outcomes consistent with superior publicly reported and academic comparative quality performance. Ensures alignment between the goals and processes of the Cancer DSL Network including clinics, radiation oncology, infusion services, inpatient units, integrated clinical research, and all other services that support the program.

The leader provides overall leadership and direction for internal quality and safety initiatives in alignment with all Cancer DSL Network accreditation bodies and external reporting for Stanford Medicine Quality and Safety Department. This position establishes and implements the strategy and tactics to ensure the Cancer DSL manages its quality improvement work, using quality improvement methods, measures, information, and data to improve clinical outcomes and satisfy internal and external reporting requirements. This role serves as the Cancer DSL's liaison with external reporting agencies regarding overall quality and safety performance. The Senior Director leads and directs staff that supports quality councils and committees for clinical improvement. Additionally, this position provides internal consultation across the Cancer DSL Network, including Stanford University School of Medicine (SoM) divisions and departments, Stanford Cancer Institute (SCI), Trivalley, Stanford Health Care, and Stanford Medicine Partners/UMP using evidence-based best practices to identify areas of opportunity to improve cancer care delivery, integrated clinical research as well as provide oversight in clinical quality and safety improvement efforts.

This is an onsite job that will require traveling to the various locations in the Cancer DSL Network to observe quality in the Gemba, understand opportunities across the ecosystem, and develop appropriate plans.

Locations

Stanford Health Care

What you will do

• Develops and implements policies that guide and support the provision of services; ensures that policies and procedures are compatible with the function and goals and meet the external regulatory and statutory requirements. Ensures that departments/areas comply with or exceed all regulatory requirements including, but not limited to JCAHO, CDPH, CAP, OSHA, FDA.

• Manages the cancer DSL Network quality staff across all outpatient and inpatient departments, including BMT/CTF, radiation oncology, infusion services, cancer clinics, integrated clinical research, and Surgical Oncology; works with the operational and clinical research leaders to ensure all quality goals are met.

• Works directly with and supports the medical director and medical directors of the relevant Cancer Service Line outpatient and inpatient clinical units (as applicable), to develop, maintain, and refine measures of clinical quality and safety in support of the clinical, educational, and research mission.

• Develops, coordinates, publicizes, and disseminates the quality work results to the Cancer DSL/SCI administrative and medical leadership. Provides training and support as needed.

• Develop and implement innovative quality and safety measurement and improvement tools and strategies to facilitate fulfillment of the goals of the Cancer DSL. Ensures that data regarding Vizient quality and safety initiatives are routinely reviewed and actions for improvement are identified and acted upon by multi-disciplinary teams.

• Accountable for all Cancer DSL Network quality committees and represents cancer quality on SHC MGTs, Cancer Committees, SCI, and operational committees/workgroups across the ecosystem.

• Works with Medical Director(s) and collaborating stakeholders between Stanford Medicine entities, including network sites and joint ventures, to define quality priorities for all stakeholders within the Cancer DSL Network and executes the plan to improve quality and safety

• Works closely with the Department of Quality and Safety across the Stanford Medicine ecosystem on cross-cutting initiatives that impact the cancer population throughout their patient care journey, including but not limited to participation in daily huddles, partnerships, and regular interactions with the various teams, including Infection Prevention, Patient Safety, Quality Improvement, Regulatory Affairs, Quality Management, Quality Analytics, Directors of Quality for DSLs and Service lines, and Performance Improvement. , Participates in quality and safety-related committees and initiatives including but not limited to: Management Guidance Teams, Clinical Improvement Executive Committees, Vizient updates, and trainings, as well as the Clinical Documentation and Integrity partnerships.

• Oversees the use and optimization of the patient safety reporting system, which captures events causing patient harm, near misses, and lesser levels of potential patient harm, as reported by Cancer Center, SHC, SMP, Trivalley, and Stanford SoM personnel. Ensures the integrity and accuracy of the data utilized to implement process and outcome improvement programs and works with the SHC quality analytics team to ensure one data source and provides Cancer DSL data as required.

• Plans, implements, and evaluates policies, procedures, strategic plans, and new programs. Leverages the Cancer DSL SQIMM program to support Cancer DSL CCPs and network sites on quality initiatives and performance improvement. Ensures sustainability and scalability of the quality strategies and interventions.

Education Qualifications

• Master’s degree in a work-related field/discipline from an accredited college or university. Master's in Public Health, Health Services Administration, Business Administration or equivalent a plus. Clinical degree preferred.

Experience Qualifications

• Ten (10) plus years of progressively responsible and directly related work experience working with senior executive leadership. Hospital or outpatient operations experience preferred.

Required Knowledge, Skills and Abilities

• Demonstration of effective verbal and written communications skills. The successful candidate will produce one or more examples of publication in either the peer reviewed medical literature to which she or he has contributed and been recognized as a co-author or acknowledged as a medical writer, or an example of “enduring materials” in other media. Participation in peer-reviewed publications a plus.

• Knowledge of governmental and other regulatory standards, requirements, and guidelines, specifically, Joint Commission, CMS Conditions of Participation, Title 22, California Business & Professions code, California Health and Safety Code, American Society of Clinical Oncology, American College of Surgeons, National Quality Forum.

• Knowledge of principles and practices of organization, administration, fiscal and personnel management.

• Knowledge of local, state and federal regulatory requirements related to the functional area.

• Knowledge of computer systems and software used in functional area, including Electronic Health Records (EHR). Experience with the EPIC system and its relevant modules (including BEACON) a plus.

• Experience with Microsoft Office Products (including Word, Excel, PowerPoint) and Visio.

• Demonstrated ability to manage, organize, prioritize, multi-task and adapt to changing priorities.

• Ability to provide leadership and influence others.

• Ability to foster effective working relationships and build consensus.

• Ability to mediate and resolve complex problems and issues.

Physical Demands and Work Conditions

Physical Demands

• Seldom (please list each item under Comments). Work is performed in a typical office environment with standard equipment and tasks. • There may be some walking, standing, bending and carrying of light items such as papers and books. No special physical demands are required to perform the work. • Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Blood Borne Pathogens

• Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care

• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

• Coordinate for Me: Own the complexity of my care through coordination

#LI-BS1

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $94.28 - $124.90 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow.

As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care.

Learn about our awards (https://stanfordhealthcare.org/about-us/awards.html) and significant events (https://stanfordhealthcare.org/about-us/our-history.html) .