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AdventHealth Medical Staff Manager in Palm Coast, Florida

AdventHealth – 60 Memorial Medical Parkway, Palm Coast, FL 32164

All the benefits and perks you need for you and your family:

  • Benefits & Paid Days Off from Day One

- Whole Person Wellbeing Resources

- Career Growth and Advancement Potential

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift : FT Days

The role you’ll contribute: The Medical Staff Manager is responsible for the management and supervision of the medical staff office at assigned hospital(s) in the East Florida Region. This includes the efficient processing of physician applications for appointment, reappointment and additional privileges, providing accurate information to medical staff leadership with which to assess competency and grant privileges. The Medical Staff Manager is responsible for overseeing the timeliness of obtaining the practitioners’ licensure, insurance and other items that expire on a regular basis, maintaining accurate credential files, and compliance with regulatory agencies including Joint Commission. The Medical Staff Manager is responsible for creating and maintaining the hospital-wide call schedule. The Medical Staff Manager is thoroughly familiar with Joint Commission standards pertaining to Medical Staff, as well as the Medical Staff Bylaws and Rules & Regulations to provide guidance with physician issues. The Medical Staff Manager is responsible for the accurate maintenance of the credentialing data base.

The value you’ll bring to the team:

· The Medical Staff Manager researches credentialing, privileging, Bylaws and Rules & Regulations issues to assure only those practitioners who are clinically competent are presented to the Credentials and Medical Executive Committees for approval.

· Coordinates the appointment, reappointment and privileging process for assigned hospital(s). Provides monthly update of credentialing actions to leadership following approval by the Board of Directors.

· Assures physician and mid-level practitioner privileges are posted accurately for access by physicians, administration and hospital staff.

· The Medical Staff Manager serves as liaison between the hospital and medical staff, providing service and information regarding their privileges and administrative needs, in a professional and courteous manner. Performs administrative duties as delegated by the chief of staff, medical staff officers and committee chairs, chief of surgery and chief of medicine.

· Serves as liaison, as appropriate, between medical staff officers and the medical staff by gathering information and researching issues, minimizing the amount of time officers spend on issues that can be handled at the medical staff office level.

· The Medical Staff Manager is responsible for the preparation and recording for meetings of the medical staff leadership at assigned hospital(s) and follows through assuring business is completed in a timely fashion. Prepares agendas and accompanying documentation for each of the Credentials, Medical Executive, General Staff and Bylaws Committee meetings. Follows-up with appropriate Medical Staff/hospital personnel regarding action items. Records minutes of meeting.

· Prepares reports on a timely basis when requested, i.e., Board of Directors bi-monthly report, and Quality & Safety Board bi-monthly report.

· Maintains a thorough knowledge of the contents of the Medical Staff Bylaws and Rules and Regulations. Serves as a resource person to the Medical Staff and hospital personnel on issues pertaining to the Bylaws.

· Collects and verifies information required when physicians request additional privileges within approved criteria. Documents competency to assure criteria are met. When no criteria exists, information sources are queried (professional web sites, other hospitals, etc.), and draft criteria is formulated and presented to the appropriate Medical Staff leader.

· Organizes a nominating committee every two years to vote in Medical Staff Officers for the upcoming term at assigned hospital(s).

· Prepares and distributes Emergency Room Call Schedule in a timely manner.

· Serves as coordinator for Committee meetings of the Medical Staff, when necessary.

· Fosters positive relationships and maintains goodwill with physicians and their office staffs providing assistance and information as needed.

· Supervises the Administrative Assistant in the Medical Staff Office and participates in the hiring, counseling/evaluation and disciplinary process.

· Authorizes access to hospital’s computerized services such as Cerner, internet and dictation system as well as monitor and update the Medical Staff database and distribute updates regarding the medical staff and their privileges on a monthly basis.

· Addresses issues involving the Physician Lounges at assigned hospital(s). Provides support and assistance for use of the internet in the Physician Lounges when necessary.

· Assist with physician CME programs and processes.

Qualifications

The expertise and experiences you’ll need to succeed :

· Proficient in Microsoft Office applications, including Word and Access data base.

· Proficient in credentialing data base software (preferably MSOW, MSONet)

· Knowledge of primary source verification processes and procedures.

· Knowledge of Bylaws, Rules and Regulations and Joint Commission standards to serve as resource person to the medical staff and hospital departments.

· Excellent communication skills, both written and oral.

· Bachelor’s degree required or equivalent work experience.

· Minimum of 5 years’ experience in a hospital medical staff/credentialing office performing primary responsibilities of the office.

· Working knowledge of Joint Commission standards pertaining to the medical staff function.

· Experience recording and preparing accurate minutes of executive-level medical staff meetings.

· Experience working with physicians and medical staff leadership, hospital administration, clinical and nursing directors.

· Knowledge of Morrissey credentialing software, or willingness to complete training and exhibit proficiency within six months of hire.

· CPMSM or CPCS certification by the National Association of Medical Staff Services. If not certified at the time of hire, willingness to become certified within one year of hire.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Medical Staff

Organization: AdventHealth Palm Coast

Schedule: Full-time

Shift: 1 - Day

Req ID: 24013130

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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