About Us

Set on 62 acres of family-fun, our resort ranks as one of the top five resorts in Orlando. Designed to be the ideal escape, guests enjoy the tranquility of Blue Harmony Spa and the relaxation of the surrounding area of Bonnet Creek. Their stay includes a picturesque 10-acre lake surrounded by walking paths, five pools, two lazy rivers, miniature golf, and shuttle transportation and advance purchase Theme Park tickets. Our family of associates has just as much fun working here as the guests that stay!With 400 upscale rooms, multiple food and beverage outlets, meetings, and a full-service spa, we have an opportunity that suits you. Whether you are looking to start your hospitality career or you are a seasoned professional, our team is ready to welcome you to the family. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel benefits, product and service discounts, and much more.Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.

Overview

The Staff Accountant is responsible for ensuring the accurate and timely completion of the following key accounting functions: managing the credit card chargeback process, Income Audit, Accounts Payable, & Accounts Receivable support, report preparation, managing accounting records, and other accounting functions as assigned. It also involves auditing banks regularly, preparing reliable daily financial information, communicating all omissions and deviations to appropriate management, and ensuring accurate and timely reporting in accordance with HEI’s policies and procedures.

Responsibilities

• Respond effectively to customer inquiries in a timely fashion. Communicate all issues and/or disputes to operating departments and supervisor.

• Reconciliation of Third Party Prepaid reservations through the use of property management systems and website extranets.

• Ensure proper internal control by monitoring the guest ledger, advance deposit ledger and any other related subsidiary ledgers.

• Monitor and prepare financial reports in accordance with LSOP requirements meeting various due dates; i.e., month end aging reports, monthly credit meetings, biweekly group deposit meetings, etc.

• Keep supervisor informed of any unusual events and/or deviations of policies or procedures.

• Ensure overall guest satisfaction.

• Maximize productivity, identify problem areas, and assist in finding and implementing solutions.

• Respond to chargebacks in timely manner

• Handle incoming guest calls, including disputes

• Update various accounting systems with reports and other information.

• Maintain Office Supply levels for accounting staff

• Audit cashier banks as required by HEI’s standards. Maintain all documentation.

• Prepare copy and distribute reports as necessary.

Qualifications

• High School diploma or equivalent required and/or experience in a hotel or a related field preferred.

• At least one year of progressive experience in a hotel or related field preferred.

• College course work in related field helpful.

• Prior cash handling required.

• Computer knowledge/skills required, especially in Microsoft Windows, Word, and Excel.

• Flexible and long hours sometimes required.

• Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job LocationsUS-FL-Orlando

Posted Date2 days ago(6/26/2024 5:04 PM)

Requisition ID2024-49289

CategoryAccounting/Finance

Position TypeRegular Full-Time

FLSA StatusNon-Exempt

Location NameWyndham Grand Orlando Resort Bonnet Creek

Discretionary Performance Bonus EligibleNo

Tipped / Service Charge EligibleNo