Your opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

This role will be responsible for system administration specific to the physical security realm including access control, video management, perimeter detection, facial recognition, visitor management, and various ancillary systems. This role will also deal with hands-on troubleshooting of physical security devices and need to be able to identify issues or concerns and appropriately engage with vendors for remediation.

• Utilize a Work Order Management System to properly track and resolve end-user reported deficiencies in security hardware and/or system.

• Monitor access control and video monitoring systems for health analytics and troubleshoot hardware and/or device malfunctions for resolution.

• Report security system metrics for system health and operational needs as required.

• Submit service request and liaison with local vendors to remedy and resolve issues in a timely and efficient manner in accordance with established Service Level Agreements.

• Partner with various departments, including Schwab Technology Services, Networking, Project Management, to bring security specific networked devices online.

• Schedule automated tasks using software support tools and scripts.

• Scheduling, planning, and performing system upgrades, including coordinating the transition from test to production environments.

• Scheduling, performing, and monitoring system backups and, when necessary, performing data recoveries.

• Work with security integrator service technician’s when onsite to resolve reported issues. Need to be flexible and available when service technician is onsite.

• Supports system and devices outside of business hours as needed, including rotating on-call schedule and system maintenance windows.

• This is an in-office role 3 days a week, with the option to work from home 2 days a week.

• 2-3 days travel each month to our corporate office in Westlake, TX.

What you have

To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications

• Bachelor’s Degree preferred.

• Project Management experience preferred.

• Expereince with Schwab systems and processes

• 3-5 years minimum of Experience in Security Technology or a related field.

• Experience with the following systems applications/hardware.

• Lenel OnGuard

• Genetec

• Visitor Management Systems

• Traka

• Corrigo

• AXIS IP Camera Configuration

• Mercury Access Control Hardware

• Speed Radar Devices

• Perimeter Detection Systems

• Facial Recognition Devices

In addition to the salary range, this role is also eligible for bonus or incentive opportunities

What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan

• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

• Paid parental leave and family building benefits

• Tuition reimbursement

• Health, dental, and vision insurance

What’s in it for you:

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan

Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

Paid parental leave and family building benefits

Tuition reimbursement

Health, dental, and vision insurance

Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.