Job Description

Oracle Cloud (OCI) is a Gartner Magic Quadrant leader in Cloud Platform Services. Oracle Cloud is the first public cloud built from the ground up to be a better cloud for every application. By rethinking core engineering and systems design for cloud computing, OCI created innovations that solve problems that customers have with existing public clouds. OCI accelerates migrations of existing enterprise workloads, delivers better reliability and performance for all applications, and offers the complete services customers need to build innovative cloud applications.

Compute services are the foundation for Cloud Platform Services. With building blocks based on Security, Performance, and Flexibility, the Compute service builds scaling solutions for a global customers base across the breadth of the offering, including: Virtual Machines, Bare Metal Infrastructure, GPU Instances, Cloud Native Containers, and VMWare on Oracle Cloud.

The Chief of Staff (Technical Program Manager) will be a core member of the VP, Compute Platform and Operations leadership team. Their work will enable companies and governments to move mission-critical workloads to the cloud with confidence in the security of their information, the availability of the services, and the rapid response and resolution of incidents.

This role will manage the rhythm of the business for the VP, drive key initiatives and programs across the finish line, and facilitate success through solid working relationships across Oracle Cloud with a 24x7 globally distributed team. The ideal candidate is an organized self-starter who can take initiative and drive accountability while building and maintaining strong relationships with team members and stakeholders in an environment of rapid growth and increasing complexity. As a member of the leadership team, this role will be working with global OCI leaders across multiple functions to develop, implement and manage development and operational processes, systems, reports and strategies to meet company-wide and organizational goals and initiatives.

The successful candidate will be an excellent organizational and inclusive leader. They will excel at driving results via empowering and scaling people. They will be a superb written and verbal communicator. They will be comfortable presenting to senior leadership and influencing global stakeholders across the organization. They will be proficient at looking around corners by identifying critical internal and external trends and will be detail orientated, with a passion for simplifying processes to deliver operational excellence at scale. They will be able to roll-up their sleeves working directly with models and data as well as ideating and driving strategic priorities for the OCI Compute organization.

Career Level - IC5

Responsibilities

• Operations: You will drive the rhythm of the business, including reviews, leadership meetings, strategy sessions while thinking holistically and strategically about key business processes, organizational effectiveness and efficiency, employee engagement, and organizational communications.

• Strategic Initiatives: You will participate in the creation and implementation of strategic initiatives. You will be responsible to track the delivery against plans, developing KPIs and success metrics where required.

• Process Improvement: You will take a data and metrics-driven approach to consistent, iterative improvement, identifying, driving and tracking the progress of process and tooling improvement initiatives.

• Force Multiplier: Success is dependent on cross-functional and cross-organization relationships; good relationships start with empathy and trust. You will identify stakeholder relationships to build and effectively partner with to facilitate the success of your role and the organization’s mission.

• Culture and People: You will work closely with HR and the leadership team to identify, analyze, develop and execute strategies to improve team health and morale as indicated by employee feedback, from personal observation, or other employee listening systems.

Key Responsibilities

• Drive improvement across a global team responsible for the core Platform Engineering of the Compute organization, as well as a globally distributed cloud ops delivery team, including: 24/7 coverage, capacity management, aligned globally consistent process structures, providing both technical and leadership expertise to ensure the highest levels of performance across on-soil, secure, and commercial regions

• Drive the programs that support the build-out response for all new regions

• Own programs that drive operational learnings back into the Compute service teams and enhance operational efficiencies

• Implementing best practiced programs across the global Compute organization that include incident management, problem management, change management, and drive iterative improvement of software and processes

Minimum Skills and Experience

• BSc in Computer Science or a related technical field or equivalent practical experience

• 10+ years of program managing large globally diverse operations and software development teams

• Strong attention to detail and the ability to influence with data

• Strong written and verbal communication skills with a history of presenting to senior leadership

Preferred Skills and Experience

• Data-driven program manager with direct relevant experience in optimizing the delivery of cloud services at scale

• Deep understanding of sustaining engineering, operations, customer support, integrations, with an eye toward leveraging and building tooling and automation

• Experience in program managing cloud operations support for large-scale cloud service provider

• Experience leading cloud ops and development strategies and execution across multiple global locations

• Experience managing relationships with external vendors & contractors

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $104,000 to $223,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer