JOB SUMMARY: Projects a warm, positive, helpful image to all guests at all times. Effective input all data into the Player Tracking System and create all Seneca Elite Player's Club Cards. Greet all guests entering and exiting the facility and are the initial point of contact of the entire company. Create player loyalty relationships with the facility and ensure accuracy for effective direct marketing programs. Help guests in understanding all promotions in the gaming facility and answering questions about the facility in a positive and complimentary manner. Takes bus reservations in person and over the phone. Encourage sales of special games seats. Conduct formal/informal surveys.

QUALIFICATIONS/REQUIREMENTS: High School Graduate or Equivalent. One (1) year experience performing duties comparable to customer service. Must possess good oral communication skills. Must be familiar with Bingo and gaming operations. Must have computer knowledge. Must be able to work flexible bours including nights, weekends and holidays as required.

Seneca or Native Preference will be given to eligible applicants. Pre-employment Drug Screen and SGA Licensing Background is required. Submit your application/resume to: SENECA GAMING AND ENTERTAINMENT

Applications can be downloaded at our website: http://senecagames.com/employment-opportunities.html Or it can be picked up at any of our locations.

Attn: SGE Human Resources EMAIL: Nicole.John@senecagames.net and Sherry.Dowdy@senecagames